I recently had my vehicle serviced at Norm Reeves Volkswagen of Irvine and i was thoroughly impressed with the service i received from the diagnosis, the communication throughout the process and the final repair . I want to express my gratitude for the customer service provided by Josue Zavala, his professionalism an attention to detail regarding my vehicle made me feel fortunate to have had the opportunity to be helped by Josue . Thank you for taking such great care of my vehicle I will not hesitate recommend your service center to others .
sincerely,
Jesus Q
12/6/2024
Imran M. VERIFIED CUSTOMER
Rigo was great, friendly and very efficent!
12/6/2024
Katherine S. VERIFIED CUSTOMER
Jimmy **** is very nice and friendly. He has excellent customer service skills.
12/6/2024
Cecilia K. VERIFIED CUSTOMER
Always customer service is beyond expectations! Thank you
12/5/2024
Seyed T. VERIFIED CUSTOMER
Jimmy **** was great
12/5/2024
Tyler R. VERIFIED CUSTOMER
Thank you for the great service.
12/5/2024
Chi P. VERIFIED CUSTOMER
Excellence customer service. I live 20miles away and there is dealer near my house but I keep come to your dealership.
12/4/2024
Gregorio L. VERIFIED CUSTOMER
Rigoberto was extremely helpful and informative. I really appreciate the service I received. Will return for another service in the near future.
12/4/2024
Rafael G. VERIFIED CUSTOMER
Great service!!
12/4/2024
Marziyeh E. VERIFIED CUSTOMER
Rigo was very helpful and friendly!
12/3/2024
Thor E. VERIFIED CUSTOMER
Renato skillfully handled the check-in for recall repair and routine oil change. He was spot on as to the anticipated wait time, so the experience was a breeze. Looking forward to the next engagement with Renato and the the Norm Reeves service team.
12/2/2024
Sierra K. VERIFIED CUSTOMER
Jimmy is always super friendly and does a great job explaining things and is very patient!
12/1/2024
Mari M. VERIFIED CUSTOMER
Received amazing service! Very grateful and appreciative (: Jimmy was very helpful and went above and beyond!
12/1/2024
John I. VERIFIED CUSTOMER
Very RUDE, UNPROFESSIONAL…He needs training how to treat customers or be replaced.
12/1/2024
Andy P. VERIFIED CUSTOMER
Rigo very good advisor friendly, knowledge. Good man.
11/30/2024
Leo R. VERIFIED CUSTOMER
Excellent service attitude from Rigoberto Miranda.
Thank you so much
11/28/2024
Jennifer P. VERIFIED CUSTOMER
Thank you, Rigo, for always being friendly and helpful. :)
11/28/2024
David O. VERIFIED CUSTOMER
It was a great service. Thank you
11/26/2024
Flora D. VERIFIED CUSTOMER
Satisfied !!
11/26/2024
Larry J. VERIFIED CUSTOMER
I also appreciate that the service was complted to meet my schedule.