He know very well what a need for car all the time a the sttetion he is very nice in his job
4/14/2022
Rex M. VERIFIED CUSTOMER
Raul took care of me and it's why I'll be back in the future.
4/13/2022
Ashley S. VERIFIED CUSTOMER
Raul was great. I live in Dana Point but drove here because the people at my
Local San Juan Capistrano dealer are awful, rude, sexist and terrible to deal with. First Time here, great experience. Raul is awesome and a normal down to earth person. Appreciate dealing with him.
4/13/2022
Tera T. VERIFIED CUSTOMER
Thomas Buck was great !!
4/13/2022
Hannah C. VERIFIED CUSTOMER
Always great service. Thank you!
4/12/2022
Anna C. VERIFIED CUSTOMER
Thank you
4/10/2022
Kelly C. VERIFIED CUSTOMER
Great communication and they kept me informed the entire day. I am extremely happy with my experience
4/10/2022
Marilyn C. VERIFIED CUSTOMER
Nathaniel was genuinely a pleasure. He was professional, courteous and helpful with getting my vehicle serviced. You have an exemplary employee with Nathaniel
4/10/2022
Elizabeth S. VERIFIED CUSTOMER
the servicewas fine but as a courtesy like other dealers I believe you should include a simple car wash at the least. A simple token of appreciation
4/10/2022
Lisa L. VERIFIED CUSTOMER
Raul has always been taken care of me and my EOS for over 8 years now - he’s great ????
4/10/2022
Maria P. VERIFIED CUSTOMER
Nathaniel was very professional and helpful to have the issues on my VW addressed in a timely manner. He informed me and followed up on the status of the work performed on the car, which I do appreciate. I had a great experience overall, and after service, my VW drives great.
4/9/2022
Kyle G. VERIFIED CUSTOMER
Raul is an excellent representative for your dealership
4/9/2022
Albert K. VERIFIED CUSTOMER
Great job guys!
Thank you
4/9/2022
Andrew W. VERIFIED CUSTOMER
Thom is the best, great customer service.
4/9/2022
Antonio S. VERIFIED CUSTOMER
Xcellent Service Advisors, Raul Escamilla n Tom Brucks very satisfied w/there services!!!
4/8/2022
Alex R. VERIFIED CUSTOMER
The air was NOT adjusted at all to the 36 psi that was stated on the papers. The mechanic must not have even checked the tire pressure. I had to add air to all 4 tires myself at a gas station.
I also declined a recommended upgrade since I was waiting for the vehicle, and the work was still done while I was waiting two hours for the service.
4/8/2022
Linda R. VERIFIED CUSTOMER
Thank you Tim Rand for following through with the replacement SD card for map navigator. He and the manager of Used Car division worked together to my complete satisfaction. It was worth the drive to O.C. Linda R
4/8/2022
Antonio S. VERIFIED CUSTOMER
Excellent service received from Raul Escamilla and Norm Reeves VW!!!