Very straight forward. Helped diagnose future issues
3/30/2022
Melissa H. VERIFIED CUSTOMER
Thank you Tom!
3/30/2022
Lisa Z. VERIFIED CUSTOMER
Good communication
Through
Professional
3/30/2022
Budy S. VERIFIED CUSTOMER
Norm Reeves is lucky to have service rep Nathaniel, he is courteous and invery informative. As a business owner I wish there are more like him
Thank You Nathan Two Thumbs Up
3/30/2022
Sheldon T. VERIFIED CUSTOMER
Nathaniel was friendly and professional. My car was serviced well and on time. I would recommend Norm Reeves VW to friends and family.
3/29/2022
Jose A. VERIFIED CUSTOMER
very prompt & curious, thank you Raul!
3/29/2022
William W. VERIFIED CUSTOMER
Every transaction was friendly and professional
3/29/2022
Chase R. VERIFIED CUSTOMER
Nathaniel did a great job. Very helpful and friendly
3/28/2022
Caroll S. VERIFIED CUSTOMER
Raul provided excellent service during the repair but things went wrong with the process.
3/28/2022
James P. VERIFIED CUSTOMER
I am always very pleased with the service I receive from Tom. He knows his stuff and is always patient and clear in answering my questions. I can always depend on him to give straight and honest guidance regarding what I need to do. Thank you.
3/27/2022
William T. VERIFIED CUSTOMER
Very friendly and efficient staff.
3/27/2022
Luis Z. VERIFIED CUSTOMER
Had breaks replace at this dealership and since the first day of using the new brake pads my car has been making noises that aren’t normal. It has been several months now and the service department. Hasn’t been able to rectify the problem. Last time I spoke with a service advisor about this they said that it could be a side effect of the product (break pad) they installed in my car. My car’s breaks continue to make noise when driving. Bases of the information with the service advisor this dealership must be using low quality parts and I would not recommend to friends or family for their future car needs.
3/27/2022
Andrea L. VERIFIED CUSTOMER
Tom and the team are always great!
3/27/2022
Neda M. VERIFIED CUSTOMER
Raul is amazing! I always feel so taken care of, he explains all the additional service details and is incredibly professional. Please extend my gratitude to him and I hope he gets the recognition he deserves!
3/27/2022
Kamran A. VERIFIED CUSTOMER
Raul was very helpful and true professional
3/27/2022
Charles S. VERIFIED CUSTOMER
Raul was professional and courteous, and provided me with timely updates on the progress of my vehicle. He was a pleasure to work with.