Raul is very communicative and helpful. He was great to work with for my 30,000 mile check up.
2/11/2022
Chris S. VERIFIED CUSTOMER
Everything was so quick and efficient! I really appreciate all of Thomas’s help with getting my key programmed!
2/11/2022
Danette S. VERIFIED CUSTOMER
Tom in service is always pleasant and professional. I think the mechanics do a great job, it’s a bit frustrating that my van keeps breaking but they are there to help get it running again!
2/10/2022
Joseph C. VERIFIED CUSTOMER
Tom immediately came out and greeted me as I exited my car. He started writing up my paperwork and made the process seamless. He’s always the consummate professional and a very kind gentleman to boot. I’m always happy when I see him in the service department because I know my car is in good hands.
2/10/2022
Nadin H. VERIFIED CUSTOMER
Service is always great at your location
2/10/2022
Lina K. VERIFIED CUSTOMER
Raul, Miguel and everyone at the Norm Reeves VW Irvine Service department are friendly professional and wouldn’t take my car anywhere else.
2/10/2022
Angeleah L. VERIFIED CUSTOMER
Great service and very welcoming and kind staff! Taking my car to the mechanic is always so stressful but they all made it an easy experience!
2/10/2022
Robert R. VERIFIED CUSTOMER
Thomas was thoughtful, helpful, informed and courteous
2/9/2022
Izumi B. VERIFIED CUSTOMER
I had a wonderful service on that day.
All the staff member of service department were nice and helpful.
Next time also I’d like to come back to this place.
Thank you!
2/9/2022
Michael W. VERIFIED CUSTOMER
Tom in the Service Department was very friendly and helpful. He kept me informed on my repairs.
2/9/2022
Michelle D. VERIFIED CUSTOMER
Tom was absolutely amazing and I can’t say enough about the great customer service . Thank you so much for getting my son back on the road again!!
2/8/2022
Nicole E. VERIFIED CUSTOMER
Nate kept in great communication and was very friendly and helpful. Thank you for the great service!
2/6/2022
Les W. VERIFIED CUSTOMER
NA
2/6/2022
Danielle W. VERIFIED CUSTOMER
The repair was going to take longer than anticipated and he made arrangements for a rental car for me. I am completely happy with the service I received. Thanks for all you do.
2/5/2022
Sam M. VERIFIED CUSTOMER
Great service. Thank you Tom for being very clear.
2/5/2022
John S. VERIFIED CUSTOMER
Everyone great
2/4/2022
Michelle A. VERIFIED CUSTOMER
The only thing I missed, meaning that other dealerships do is a car wash.
I maybe will ask for it next time.
Everything else is great!!
I am interested in a hybrid Tiguan if they make one.
Thank you!!