Service is always great! I do wish you still had the complementary wash, I miss that!
12/16/2021
Sandra H. VERIFIED CUSTOMER
Tom Brucks have taken care of me for 12 years. And done an outstanding job
12/16/2021
Chase B. VERIFIED CUSTOMER
Mr. Brucks was great. I told him I was in a bit of a time crunch and they got me out an hour ahead of schedule! Couldn’t be happier with my experience. Will definitely be back for all of my future services!
12/14/2021
Seyed M. VERIFIED CUSTOMER
Thank you for your service.
12/14/2021
Eva A. VERIFIED CUSTOMER
Great service
12/13/2021
Hee L. VERIFIED CUSTOMER
Grear service
12/12/2021
Dora F. VERIFIED CUSTOMER
Keep being the nice and most knowledgeable person that you are. Thank you for your help.
12/12/2021
Justin W. VERIFIED CUSTOMER
Raul Escamilla is a top professional
12/12/2021
Enthalene P. VERIFIED CUSTOMER
Mr Thomas was great ,
Always keeping me up to date with what was happening with my car, and he took good care of me and me car which I appreciate ..
He told me he’s been there for 18 years and I’m pretty sure everyone in those 18 years have been satisfied with his service
12/11/2021
Bertha D. VERIFIED CUSTOMER
Service was great and fast.
12/10/2021
Troit B. VERIFIED CUSTOMER
Raul was on top of everything. Great serve and got me a courtesy vehicle while my car was being work on.
12/10/2021
Tim G. VERIFIED CUSTOMER
Great experience
12/10/2021
Shelby N. VERIFIED CUSTOMER
Thomas is kind, direct, and knowledgeable. A great rep for Norm Reeves
12/10/2021
Koorosh K. VERIFIED CUSTOMER
Thomas was professional, attentive and extremely knowledgeable. Great customer service and kept me constantly updated for the 38 days that my car was there for a recall.
12/9/2021
Christina H. VERIFIED CUSTOMER
Raul and the team were extremely helpful and accommodating. I have nothing but good things to say.
12/9/2021
Jennifer K. VERIFIED CUSTOMER
My car was returned to me extremely dirty. It looked like it was left outside and makes me question the work done on the vehicle when it is given back in such a state.
12/8/2021
David M. VERIFIED CUSTOMER
Thomas did what he could. But, I needed a replacement key for my 2017 Jetta and I was originally told it would be one or two days (typical). After towing the car to the dealership I was later told there was a 10-12 day lead time (unusual).
12/8/2021
Suzanne R. VERIFIED CUSTOMER
Fast and friendly service.
12/8/2021
Wayne M. VERIFIED CUSTOMER
I didn’t have an appointment, but he managed to get my car done. Thank you!
12/8/2021
Donna R. VERIFIED CUSTOMER
I was told to bring my car in the night before service so I could have it back in the morning at least by 12pm. Instead when I called at approximately 10:30 am was told that there were issues with scheduling and Earliest car would be ready at 2:00pm. At 1:40 I called to see what was going on was told that car needed additional part and they weren’t sure it was in stock. Never was told that could be an issue up until last minute. Then all of a sudden the part was found and was ready in 15 minutes after I made it clear that this was unacceptable. Not my first bad experience with this service department. I would take my car elsewhere if it wasn’t so far to do so.