Great communication and excellent service. Thank you!
11/28/2021
Tiffany K. VERIFIED CUSTOMER
Thank you!!
11/28/2021
Amy G. VERIFIED CUSTOMER
Excellent service
11/27/2021
Hossam E. VERIFIED CUSTOMER
Raul was great. We are happy with his care and customer service!
11/27/2021
Joan L. VERIFIED CUSTOMER
Raul is always pleasant and helpful and makes me feel well taken care of.
11/26/2021
Yanina K. VERIFIED CUSTOMER
My car was not ready for pick up. I had to leave it there. The good thing was that a loaner was given to me. The bad thing was that I was told to go put gas in the car since it needed to be at the same level when it was loaned. It’s not a rental car. It’s a loaner because they didn’t have my car ready. I shouldn’t be responsible for the gas.
11/25/2021
Beck S. VERIFIED CUSTOMER
Raul is the best!
11/24/2021
Randall K. VERIFIED CUSTOMER
Raul rocks.
11/24/2021
Julian M. VERIFIED CUSTOMER
None
11/24/2021
Saul B. VERIFIED CUSTOMER
Raul
is
polite,
efficient
and
knowlegable.
11/22/2021
Eva A. VERIFIED CUSTOMER
Raul Escamilla,
great customer service, always very friendly,
gives me the answer to all my questions,
11/21/2021
Ben S. VERIFIED CUSTOMER
Labor charge was extremely unacceptable
11/21/2021
Christopher H. VERIFIED CUSTOMER
11/20 around 10:45am was my service date here and Raul and staff was amazing from the service techs (unfortunately didn’t get names ) but who greeted me as I pulled up to the gentleman sending my car to leave. . The guys were great !!! Raul was very knowledgeable and understanding and the guys updated me as I waited.. will definitely be back !!!!
11/21/2021
Kimberlee T. VERIFIED CUSTOMER
Raul was awesome . Great service
11/21/2021
Mark W. VERIFIED CUSTOMER
Thomas was well informed and kind. Made it easier to accept that it was going to cost more that $5k to fix my little car. Tomas has great people skills.
11/21/2021
Tony T. VERIFIED CUSTOMER
I received my car uncleaned back. A pant is found on the back seat. In time of COVID is unacceptable after big repair ( engine changed). I don’t know if the engine is really changed after a look at it. Generally I don’t see anything is done.
From Internet it costs around $200 to fix the EPC problem. There are a lot of work to do for changing the engine as I see it.
11/20/2021
Gregory L. VERIFIED CUSTOMER
Raul is a BOSS-kind,professional,knowledgeable,and a great smile and attitude-a true asset to your dealership
11/20/2021
Tina B. VERIFIED CUSTOMER
Raul and Thomas were both amazing. Thank you so much!!!
11/20/2021
Daniel B. VERIFIED CUSTOMER
Raul is professional and knowledgeable with all aspects of Volkswagen. The communication and follow-up was outstanding. All around a pleasant experience.