We were very well attended by Thomas and his team , we will definitely come back when you need us and we will recommend you .
10/18/2021
Haejin P. VERIFIED CUSTOMER
Thanks Tom for your service!
10/17/2021
Lisabeth W. VERIFIED CUSTOMER
What can I say.
Thomas was fabulous.
10/17/2021
Charles M. VERIFIED CUSTOMER
Raul always does a great job for us. Very professional and is able to help with any concerns we have.
10/16/2021
Shaida A. VERIFIED CUSTOMER
Tom Brucks is a gem! Appreciate who you have.
10/16/2021
Rebecca C. VERIFIED CUSTOMER
Excellent service
10/15/2021
Michelle B. VERIFIED CUSTOMER
Super awesome service! Very kind and helpful!
10/15/2021
Charles A. VERIFIED CUSTOMER
Raúl is great,very service oriented.
10/15/2021
Jacob G. VERIFIED CUSTOMER
Very great customer service
10/15/2021
Chris B. VERIFIED CUSTOMER
Thanks for the help Raul!
10/14/2021
Susan R. VERIFIED CUSTOMER
While Raul was competent and friendly, the time it took (five days) to diagnose, order parts and do the repairs exceeded by far the original estimate of a day.
10/14/2021
Carlos S. VERIFIED CUSTOMER
Raul was very nice & professional. The service appointment was very positive.
10/14/2021
Mehmet E. VERIFIED CUSTOMER
Thank you Raul, you are a great asset for VW Irvine.
10/14/2021
Alejandro V. VERIFIED CUSTOMER
Thanks raul very much for all service for sure I'm come back at vw irvine
10/13/2021
Keisha H. VERIFIED CUSTOMER
Love the service team, always a good experience!
10/12/2021
Sandra Y. VERIFIED CUSTOMER
Prompt and polite service.
10/12/2021
Samuel V. VERIFIED CUSTOMER
I’ve had repeatedly poor experiences with the service department. This time as well. It is so poor it will effect my decision of lease by with this location in the future.
Sam
10/11/2021
Jessica M. VERIFIED CUSTOMER
I scheduled an oil change online for my 2015 Passat with 38k miles, and I planned to wait during my service. My appointment was at 1pm and I didn’t leave until 330pm. When I checking in, I was told my service would be done at approximately 215pm. At about 245pm, the service department told me I had a puncture in one of the tires and needed a new cabin air filter. I would like to know why a service marketed as ‘express’ took an entire afternoon. Thank you.