Michael was super efficient, fully knowledgeable or what was going on with my car , GREAT COMMUNICATOR, I cannot express this enough after dealing with BMW who truly lack customer service , and communicating woth their customers ,
Super friendly , and professional employee
8/27/2021
Stefanie M. VERIFIED CUSTOMER
Fast service! I indicated to the young lady who answered the call that my son was coming in & he's 17 & is starting college classes at 10:00. She reassured me that she would make note of it & not to worry. I appreciated her personal touch & sensitivity. Raul & team fixed the problem within the hour. Very satisfied.
8/26/2021
Jhonatan . VERIFIED CUSTOMER
Best service
8/26/2021
Lucy K. VERIFIED CUSTOMER
Great service always! Thank you.
8/26/2021
Richard T. VERIFIED CUSTOMER
Raul did an excellent job. Always coming back for service. Thank uou
8/25/2021
Gabriella M. VERIFIED CUSTOMER
Friendly and professional
8/25/2021
Reza R. VERIFIED CUSTOMER
Michael provided excellent service!
8/24/2021
Derya B. VERIFIED CUSTOMER
Raul is very nice, knowledgeable and tries very hard to make customers happy. His customer service is the main reason I keep bringing my car for repairs.
8/24/2021
Connie K. VERIFIED CUSTOMER
Thanks guys ????
8/24/2021
Juan R. VERIFIED CUSTOMER
Everything was done on time just like Michael said it would. Great job thank you
8/23/2021
Scott B. VERIFIED CUSTOMER
Michael communicated nicely with this recall visit
in and out same day
8/23/2021
Claudio L. VERIFIED CUSTOMER
This was a great experience and the time flew by while I was waiting for the service. Michael did a great job of helping me!
8/23/2021
Michael F. VERIFIED CUSTOMER
Great service
8/23/2021
Omar S. VERIFIED CUSTOMER
Car not washed or cleaned upon delivery.
The team said I need to approach VW
Main cooperation for the breaks whistle noice ! As they can’t do nothing which makes feel skeptical about provided services at norm reeves.
8/22/2021
Lorrayne B. VERIFIED CUSTOMER
Great costumer service !
8/22/2021
Gabrielle V. VERIFIED CUSTOMER
Michael was great!
8/22/2021
Nicolaie C. VERIFIED CUSTOMER
Great service. Always happy to be there. Raul is the best Volkswagen service guy I ever worked with.
8/21/2021
Abbass K. VERIFIED CUSTOMER
your people are gteat..
8/21/2021
Heidi H. VERIFIED CUSTOMER
I really appreciate how Raul was able to cover the repair under the emission warranty. That saved me so much money. I am so grateful!