Raul always takes good care of my car and my concerns.
6/26/2021
Estella S. VERIFIED CUSTOMER
Super easy and fast process!
6/26/2021
Seyed M. VERIFIED CUSTOMER
Thanks
6/26/2021
Capri B. VERIFIED CUSTOMER
Excellent customer service from service manager Raul and his service team! Thank you very much!
6/25/2021
David S. VERIFIED CUSTOMER
The issue(s) we’re not resolved.
6/24/2021
Nurettin K. VERIFIED CUSTOMER
Raul is very professional gentleman and he’s an excellent with customer care and always makes you feel welcome.
6/23/2021
Gail R. VERIFIED CUSTOMER
Very caring and wants you to know any questions please call and Thank You is very nice in these times.
6/23/2021
Roberta P. VERIFIED CUSTOMER
I didn’t agree with the diagnosis and they promised gas replacement in my tank and they brought my vehicle to me empty.
6/23/2021
Gary N. VERIFIED CUSTOMER
Always professional.
6/22/2021
Dana D. VERIFIED CUSTOMER
Raul is always excellent. He is why I continue to use your service dept
6/22/2021
Not Provided. VERIFIED CUSTOMER
Excellent service
6/22/2021
James M. VERIFIED CUSTOMER
Great customer service from Raul and the team. Work performed quickly and scheduling was a breeze.
6/21/2021
Daniel S. VERIFIED CUSTOMER
Raul was great and provided excellent service. It was a busy Saturday and I didn’t have an appointment. My car was finished way before the estimated time and everything was in order. I have serviced my vehicle with other dealerships and Norm Reeves is hands down the best experience.
6/20/2021
Imelda A. VERIFIED CUSTOMER
I’ve never dropped off my car for service and received an estimate of the costs and after the car is ready to pickup was charged the same price that had been quoted. Raul honestly gave me the correct price. Unbelievable that’s why I trust him he’s a man of his word. Many thanks Raul
6/19/2021
Eileen R. VERIFIED CUSTOMER
I was able to get a appointment the day I called. My oil change and rotation of my tires were completed. I like that it was taken care of while I waited in less time.
Thanks for the service
6/18/2021
Andy G. VERIFIED CUSTOMER
Very satisfied. Did everything I needed.
6/18/2021
Diane R. VERIFIED CUSTOMER
Raul is amazing, he calls with updates on my car. I feel like I am in really good hands with the Norm Reeves service department.
6/17/2021
Rogelio B. VERIFIED CUSTOMER
Todos muy amabes y un trato muy especial
6/17/2021
Elaine K. VERIFIED CUSTOMER
Tom was mainly helping us and he kept giving me the run around. I dropped of my car Monday. It wasn’t looked at until Tuesday. Said the battery wasn’t working and needed a new one. It is one year old and AAA checked it three times and said charge was good. Called back and said the battery was fine but still diagnosing the issue. Took until Wednesday evening to put a couple fuses in. I called for a update and the AC hadn’t even been looked at yet which was part of the original concern stated on Monday and clearly written on receipt. Tom said it wouldn’t be looked at until Thursday. The car sat for the whole day without any work done on it. Came to pickup my car this evening to take to a different dealer and they were still doing work on it even though they said the fuse issue was fixed. Dishonest people working here.