He was great. Probably the best guy out of all the VW service shops i have been to. Guy deserves a pay raise and maybe even a promotion. Spectacular customer service. Very friendly. Absolutely did not treat me as if I was stupid or something unlike some people. You have a great guy on your hands.
5/5/2021
Lee P. VERIFIED CUSTOMER
Great job.
5/5/2021
Alaa G. VERIFIED CUSTOMER
Everything was exceptional and great thank you
5/5/2021
Kari W. VERIFIED CUSTOMER
Your service guy was very professional and friendly.
5/4/2021
Charanjit M. VERIFIED CUSTOMER
Great job
5/2/2021
Lee H. VERIFIED CUSTOMER
Great job, no squeaking after getting my brakes fixed, also really appreciated the lift home rather than waiting there all day.
Did find dirty footprints in the doorway, which is understandable due to the work involved but would be good if there was a complimentary clean rather than charging around $225
5/2/2021
Maianh N. VERIFIED CUSTOMER
Great customer service
5/2/2021
John F. VERIFIED CUSTOMER
Thank you for the great service!
5/2/2021
Natasha D. VERIFIED CUSTOMER
Very satisfied.
5/2/2021
Kraig K. VERIFIED CUSTOMER
Tom was professional and knowledgeable. Excellent experience
5/2/2021
Geraldine S. VERIFIED CUSTOMER
Everything went well ????
5/2/2021
Michael . VERIFIED CUSTOMER
Thomas was great - informative and professional. Will definitely return for service in our Jetta.
5/2/2021
Carol P. VERIFIED CUSTOMER
Always polite and informative. Appreciate it.
Thank you
5/2/2021
Greg N. VERIFIED CUSTOMER
Raul is terrific, a real pro. My one complaint: Why did you get rid of the car wash? It's a great (and cheap) way to help a customer feel better about the overall experience. Everyone loves a clean car, and when you return a car to a customer clean, as opposed to dirty, the customer is much more likely to believe you did a good job and are a good value.
5/1/2021
Yan Z. VERIFIED CUSTOMER
Good service.I always go to here.
5/1/2021
Miryan G. VERIFIED CUSTOMER
Nice service
5/1/2021
Ahmad Y. VERIFIED CUSTOMER
He was great
5/1/2021
Beck S. VERIFIED CUSTOMER
Raul is amazing. He is truly an excellent service manager
5/1/2021
**** T. VERIFIED CUSTOMER
Thomas was very helpful and got to me right away replacing my tire, outstanding way he does his job quickly with patience and consistency
4/30/2021
Paul W. VERIFIED CUSTOMER
Tom is wonderful
My Tiguan is not. I’m so disappointed
2021 is a bad year for Tiguan