He was very helpful and very kind and I appreciated it. Thank you.
3/2/2025
Taylor M. VERIFIED CUSTOMER
Jimmy is an exceptional guy and went above and beyond to make sure I was taken care of. I couldn’t have had a better experience. You’re the man Jimmy thank you
3/2/2025
Andrew D. VERIFIED CUSTOMER
Thank you!
3/2/2025
Alison N. VERIFIED CUSTOMER
We have gotten both of our cars serviced since purchasing them at Norm Reeves Volkswagen. Always great service. On this visit Jimmy **** very efficient in checking us in and going over our service records to schedule what was needed. He also made a timely call back with an update. Unfortunately our Passat had a damaged radiator and would require a replacement. We decided to leave the car overnight and they were able to install a replacement the next day. Although the final cost for everything was significant we know the job was done by qualified technicians and factory parts. Thanks to Jimmy and Norm Reeves.
3/1/2025
David M. VERIFIED CUSTOMER
Renato provided an outstanding service for me. Thank you, Renato.
3/1/2025
Sylvia M. VERIFIED CUSTOMER
1 item not resolved
3/1/2025
Edmund L. VERIFIED CUSTOMER
The norm reeves service team led by jimmy exceeded my expectations.
3/1/2025
Steve P. VERIFIED CUSTOMER
Great work as always. ????
2/28/2025
Morgan F. VERIFIED CUSTOMER
He was very thoughtful and helpful, fully communicating and over delivered on expectations. Thank you!
2/28/2025
Shai R. VERIFIED CUSTOMER
Rigoberto took care of all the issues in a professional manner and was very friendly. Thank you,
2/28/2025
Aaron C. VERIFIED CUSTOMER
Jimmy rocs
2/27/2025
William B. VERIFIED CUSTOMER
Jimmy was great, got me in and out quickly plus rotated my tires for free. Thanks Jimmy
2/27/2025
George N. VERIFIED CUSTOMER
Jimmy- Thanks for the great service!
2/27/2025
Linda K. VERIFIED CUSTOMER
Rigo was amazing throughout the whole process
2/26/2025
Jerwin C. VERIFIED CUSTOMER
Super nice. He’s the best. I didn’t like the pricing for filter change but it’s not his fault. The service though is above and beyond
2/26/2025
Luminita S. VERIFIED CUSTOMER
Thank you for fixing my car
2/26/2025
Muhammad S. VERIFIED CUSTOMER
Great job!
2/26/2025
James R. VERIFIED CUSTOMER
Renato was great
2/26/2025
Laura S. VERIFIED CUSTOMER
Do not book software update service on Thursdays or Fridays. The update service seems to take more than two days