Tom, as usual, provided superior service and exceeded my expectations.
4/14/2021
Marcus S. VERIFIED CUSTOMER
I had a 8am appointment and my car was not ready until after 3pm. I was told it would only take about 2 hours but my car was there for 7 hours!
4/14/2021
Carly M. VERIFIED CUSTOMER
Great job! Thanks!
4/14/2021
Margerita O. VERIFIED CUSTOMER
He was a very person with costumer service
4/14/2021
Robert C. VERIFIED CUSTOMER
It was a pleasure dealing with Thomas. You guys do a great job.
4/14/2021
Thomas D. VERIFIED CUSTOMER
Raul is always a great person to work with. Always helps out .
4/13/2021
Martin C. VERIFIED CUSTOMER
Raul was great, and he had my work completed and the car back in my hands well before the estimated time. And I was also able to get my radio system synch’ed with two cell phones.
4/12/2021
Stephanie M. VERIFIED CUSTOMER
Raul was very helpful and friendly and made my experience very easy. I walked in to pick up my car and he already had all the paperwork ready to go and knew who I was. Thank you!
4/11/2021
Brian J. VERIFIED CUSTOMER
Excellent service, Raul deserves a raise , great customer service
4/11/2021
Marc C. VERIFIED CUSTOMER
The gentleman who received my vehicle was very short and dismissive.
4/10/2021
Lauren S. VERIFIED CUSTOMER
Great service! Quick, easy, and everyone was super nice and accommodating
4/10/2021
Diane G. VERIFIED CUSTOMER
Always good service.
4/9/2021
Barbra M. VERIFIED CUSTOMER
Raul was just fine. The mechanic that changed the battery was not. He left things disconnected and did not route a bat cable properly. Ive had better work done in previous visits. We were however very happy you could do the job today with short notice. Thank you. Stan and Barbara
4/9/2021
Andrea S. VERIFIED CUSTOMER
Both Raul and Tom are very professional and knowledgeable, making the servicing easy and smooth. Great communication and customer service. Thank you!
4/8/2021
Rogelio V. VERIFIED CUSTOMER
Good service.. Thanks raul Escamilla
4/8/2021
James M. VERIFIED CUSTOMER
Thomas was very helpful and assured me that our issue with our recently purchased certified Atlas would be resolved.
4/8/2021
Dolores O. VERIFIED CUSTOMER
Raul has always been helpful, patient with me. Do enjoy going there because I can trust him.
4/8/2021
Perry B. VERIFIED CUSTOMER
Tom is fantastic.
4/8/2021
Abel V. VERIFIED CUSTOMER
Service was good, and usually is. Disappointed that my pregnant wife had to wait two hours for an oil change when I scheduled an appointment. We were hoping that tire rotation would be included in the price of an oil change and shuttle service/car washes should be reinstated as protections are in place and Covid is on the decline.
4/8/2021
David S. VERIFIED CUSTOMER
Tom is great and we really appreciate how committed he is to only giving us the service we need - we never feel like we are being upsold or taken advantage of. We love VW and think that Tom represents the brand to the fullest.