Thomas has made our experience with Norm Reeves Volkswagen excellent.
3/7/2021
April N. VERIFIED CUSTOMER
Tom is the best, always ensures I’m well taken care of and it’s so appreciated.
3/7/2021
Edward B. VERIFIED CUSTOMER
Excellent customer service!
3/7/2021
William S. VERIFIED CUSTOMER
Tom, in VW service, was quite helpful. Kudos where due!
3/6/2021
Dennis T. VERIFIED CUSTOMER
Raul is the best, I was appreciate his service!!!
3/6/2021
Brian K. VERIFIED CUSTOMER
Great service today.
3/6/2021
Rafael R. VERIFIED CUSTOMER
Tomas was very kind and helpful
3/6/2021
Andrea L. VERIFIED CUSTOMER
Thomas has helped me the few times I have had service. Great and friendly!
3/6/2021
Ruth G. VERIFIED CUSTOMER
Very happy with the service, thank you!
3/5/2021
Imran M. VERIFIED CUSTOMER
Tom was great and very helpful!
3/3/2021
Wenifred A. VERIFIED CUSTOMER
Thanks again for your professionalism!!!!
3/3/2021
Edward H. VERIFIED CUSTOMER
Have always had a good customer experience at Norm Reeves Volkswagen. Raul is always informative and helpful. Job well done.
Thank you,
--Ed Hidalgo
3/2/2021
John Y. VERIFIED CUSTOMER
Great service
3/2/2021
Edward T. VERIFIED CUSTOMER
Disappointed the water pump was leaking. The first time it leaked was two years after I bought the Atlas. Then we replaced the pump it in 2029. When I took it in for my oil change/tune up, I was informed it leaked again. I have never experienced this in any of the vehicles I've owned. Please pass this onto the manufacturer. Thank you.
3/2/2021
Greg M. VERIFIED CUSTOMER
Raul provided superb customer service. I will be back for any service needs.
3/1/2021
Venkatesh K. VERIFIED CUSTOMER
The service was done per the specification. The one missing item was the car wash. However I completely understand the current economic situation as the reason to cut costs. I hope that this will change when things turn around
2/28/2021
Abdusalim Q. VERIFIED CUSTOMER
The quoted cost and real cost is not matched.
2/28/2021
Ana H. VERIFIED CUSTOMER
Raul was awesome !
2/28/2021
Paige L. VERIFIED CUSTOMER
I scheduled an oil change for 11 AM. I waited two hours for my oil change to be complete. If I schedule an appointment I expected to be keep taken care of at the time of the appointment. There’s no way in oil change took two hours. The price was also high at over $100. Definitely not worth it, I’ll go somewhere cheaper next time.