Raul is consistently reliable. It’s very reassuring seeing the same service advisor each visit. He communicates clearly and, as always, heeds the agreed time table. Sending my fiancé to Raul next week after a bad experience at a different VW dealership.
2/28/2021
Patricia B. VERIFIED CUSTOMER
Raul was very nice and remembered me as a regular VW customer at the dealership. Check-in was simple & my car was ready earlier than expected. Everything was great.
2/28/2021
Randy R. VERIFIED CUSTOMER
Raul did a great job. Thank you!
2/28/2021
Steve M. VERIFIED CUSTOMER
a car wash after service would be nice.
2/27/2021
Brian H. VERIFIED CUSTOMER
Thomas went above and beyond notifying us of our warranty coverage and items we needed on our vehicle. His due diligence and extra efforts were greatly appreciated!
2/27/2021
Karen A. VERIFIED CUSTOMER
Service was awesome, definitely a 5!
2/27/2021
Jonathan D. VERIFIED CUSTOMER
Smooth service!
2/27/2021
Ellen C. VERIFIED CUSTOMER
Great service and customer service representatives. Raul Escamilla being one of those.
2/27/2021
Morgyn N. VERIFIED CUSTOMER
Very kind and updated me throughout the whole process, I would recommend him to anyone looking to need work done at Norm Reeves. Thank you for your help.
2/27/2021
Mike K. VERIFIED CUSTOMER
Excellent service!
2/27/2021
Ellen C. VERIFIED CUSTOMER
Raul was very understanding my concerns and the art u e on my car was completed earlier than the time quoted.
2/25/2021
Zach G. VERIFIED CUSTOMER
Raul was great, very good communication throughout my experience. Extremely helpful.
2/25/2021
Steven G. VERIFIED CUSTOMER
Thomas did great
2/25/2021
Gerardo G. VERIFIED CUSTOMER
Tom always does an excellent job!
He is a one of the key reasons I return. It certainly is not the price.
2/24/2021
Paul M. VERIFIED CUSTOMER
Raul was awesome...exceeded my expectations for the service call.
2/24/2021
Matthew W. VERIFIED CUSTOMER
Raul is always a big help with any problem I have had with any of my cars.
2/24/2021
Karin L. VERIFIED CUSTOMER
Excellent service!
In and out in 5 min
2/24/2021
Luella S. VERIFIED CUSTOMER
Raul gave excellent advice and service
2/24/2021
Suzanne R. VERIFIED CUSTOMER
Tom did great by answering all our questions and the service he provided was extremely good. He is an asset to the group.