Very satisfied with the professionalism of Thomas.
2/23/2021
Sandra H. VERIFIED CUSTOMER
Tom Brucks has always taken care of my needs
2/23/2021
David G. VERIFIED CUSTOMER
Thomas could not have been more professional.
2/23/2021
Christopher H. VERIFIED CUSTOMER
Service was great - Thank you . I was shocked that after car was kept (on my request) due to out of town that the car wasn’t washed or anything - outside of car have a lot of dirty and mud from rain but I was under the impression of a car wash or wipe down of some sort , also headlights warning sigal keeps coming on - I had no issue with that before car was sent in .
2/22/2021
Rick M. VERIFIED CUSTOMER
Would like to have my car washed and that is sad you don't do that anymore. I would think VW would want to have as many nice clean and shiny vehicles on the road for everyone to see.
2/22/2021
Kevin A. VERIFIED CUSTOMER
very friendly
2/21/2021
Nicholas S. VERIFIED CUSTOMER
Great service, thank you!
2/21/2021
Yvonne . VERIFIED CUSTOMER
Thomas was excellent and provided such great customer service. I hope to work with him again in the future, for all my future services to my Tiguan. He made my first time experience at Norms Reeves Volkswagen exceptional!
2/21/2021
Reza P. VERIFIED CUSTOMER
Tom has done a great job
2/21/2021
Robert H. VERIFIED CUSTOMER
My car was not washed and I paid over $700 dollars for my service and my car was at the dealership for 2 days.
2/21/2021
Kurt E. VERIFIED CUSTOMER
Always pleasant and efficient. I waited for a 20k service and Raul got it done quickly. Thanks.
2/21/2021
Brianna A. VERIFIED CUSTOMER
Raul was very professional and took quality care of my car. Thanks!
2/21/2021
Minh T. VERIFIED CUSTOMER
Excellent Customer Service!
2/20/2021
Vartan P. VERIFIED CUSTOMER
I always ask for Tom; I always see Tom when I come for service. Tom is great... thorough, detailed and he follows through. I believe he values my continuing patronage and ensures I am a satisfied customer. I hope Tom remains with you for years to come....
2/19/2021
Robert R. VERIFIED CUSTOMER
Friendly, fast, professional
2/19/2021
Nora K. VERIFIED CUSTOMER
Timely Couteous
2/19/2021
Edgar Z. VERIFIED CUSTOMER
Took in atlas for the reason being that when A/C was on a strong smell was released that bothered us. Filter was changed and A/C cleaned but the smell is worse than before we took it in. Smell is strong in the car even when A/C isn’t on.
2/19/2021
Christina D. VERIFIED CUSTOMER
Raul was easy to work with and communicated effectively about my car and what all needed to be done.