There are still so many issues with my car. I think I was sold a lemon. If I knew it was going to be like this when I bought it I would have never purchased it. Every time I drive the car I feel like it’s going to break down on me. Even though it gets fixed under the warranty for engines and transmissions I still get scared to drive it. I feel like I can’t sell it cause I would be selling a bad car to someone and I would never want to do that.
11/14/2020
Do K. VERIFIED CUSTOMER
Raul is very kind and explain why my car that
recall issued.
Thank you Raul and ride serviice very well too.
11/13/2020
George P. VERIFIED CUSTOMER
Tom is always the best steward of our Tiguan through the service and repair process.
11/13/2020
Laura B. VERIFIED CUSTOMER
Tom was a great!
11/13/2020
Kerry B. VERIFIED CUSTOMER
Tom was very helpful throughout this process. He was the utmost professional.
11/12/2020
Valeria O. VERIFIED CUSTOMER
Raul is always excellent , he is very friendly with an amazing professional customer service.
11/12/2020
Alla B. VERIFIED CUSTOMER
Raul is always very professional and friendly, it’s a pleasure being served by him.
11/12/2020
Doug R. VERIFIED CUSTOMER
Raul is a thoughtful and excellent communicator. He explained all the needed repairs and answered my questions patiently. Since I had a significant expense, he even got me a modest discount. He’s a big reason I drive nearly 20 miles to have you service my car.
11/11/2020
Catherine H. VERIFIED CUSTOMER
Raul was professional and helpful.
11/11/2020
Joan L. VERIFIED CUSTOMER
I waited 2 hours during a pandemic for an oil change and they didn’t wash my car. Also only 2 chairs outside is not what I call a safe waiting area. Valvoline would have changed my oil in 15 minutes and I wouldn’t have to get out of my car. I have been a loyal customer and love that I would get a car wash but now...... ??
11/11/2020
Collen K. VERIFIED CUSTOMER
Well done, thanks
11/11/2020
Marcus G. VERIFIED CUSTOMER
Raul got my car in and out in the same day.
Thank you
11/11/2020
Albert &. VERIFIED CUSTOMER
Thank you Raul and Service Team!!
Always exceptional and exceeding expectations!
Purchased our ‘06 Rabbit new at this dealership and CONTINUE
to be impressed with the customer focus and highest level of service/
attention to detail.
11/11/2020
Oleksii Z. VERIFIED CUSTOMER
Thank you Thomas, I was delighted for the discount and quick service.
11/11/2020
Robert G. VERIFIED CUSTOMER
Raul was incredibly professional and courteous. He made my overall experience representative of what customer service should be.
11/10/2020
Kent W. VERIFIED CUSTOMER
Great communication and Thomas did everything possible to accommodate my schedule.
11/10/2020
Mary R. VERIFIED CUSTOMER
Raul is amazing! I’ve been to the service department 3 times this past month and every time he was pleasant and efficient. And after my first visit, he remembered my previous visit. How?! That’s a gift for anyone in customer service. VW is lucky to have him!
11/10/2020
Robert M. VERIFIED CUSTOMER
Raul was excellent.
11/10/2020
Farah R. VERIFIED CUSTOMER
Tom has always been a pleasure to talk to and reliable when it comes to service. He actually makes it one maintenance/service appointment I am comfortable with and trust. Thanks for keeping the service high quality by having great people!