Josue Zavala was very pleasant to work with . Very nice person
8/7/2024
Lisa L. VERIFIED CUSTOMER
Coming to your dealership is always a pleasure. I e been taking my VW to VW of garden grove and had reached out to them for assistance and unfortunately thier customer service is lacking …. I only would go there because it is much more convenient but after working w/you yesterday I will plan on taking the trip down to you for future service .
Thank you
8/7/2024
Angele Maria. VERIFIED CUSTOMER
Excellent service
8/6/2024
Jessica Alberto. VERIFIED CUSTOMER
Great customer service, great on explaining everything done to my vehicle. I would recommend Rigo to my family and friends.
8/4/2024
Ryan B. VERIFIED CUSTOMER
We will not being coming back
8/4/2024
Holly H. VERIFIED CUSTOMER
Rigo was very helpful. Provided great service.
8/4/2024
Neil M. VERIFIED CUSTOMER
Car was returned to me with large scratch on one wheel
8/2/2024
Maximiliano Roni. VERIFIED CUSTOMER
Rigo assured me through the whole process of my car issues from the 1st call to schedule the service. He kept me updated at all times and was always available if I had any questions. Thanks Rigo!
-Veronica
8/2/2024
Abdellatif E. VERIFIED CUSTOMER
Rigo was great
8/2/2024
Stephanie M. VERIFIED CUSTOMER
Always happy with the service here. Josue is awesome!
8/1/2024
Krishan K. VERIFIED CUSTOMER
Great service for a difficult repair for my car.
8/1/2024
Zohreh Aziz. VERIFIED CUSTOMER
A very pleasant and professionally conducted experience. Thank you
8/1/2024
Karel J. VERIFIED CUSTOMER
I wanted to have second key so I paid 300$ and then they told me old key doesn’t work anymore because they don’t know how to program it with new one. So I’m -300$ and still have one key same was before but now I’m more poor
7/31/2024
Amanda S. VERIFIED CUSTOMER
Rigo delivered excellent customer service. My experience was pleasant and smooth. Thank you Rigo.
7/29/2024
Fernando M. VERIFIED CUSTOMER
Excellent customer experience, thank you!
7/29/2024
Heidiza I. VERIFIED CUSTOMER
He’s so helpful and able to explain all details..
Same person who helped me few years back 2016 from south coast branch
7/28/2024
Isabella G. VERIFIED CUSTOMER
He’s great!
7/28/2024
Michael L. VERIFIED CUSTOMER
Bo S is excellent
Renato is excellent
7/28/2024
Lorenzo O. VERIFIED CUSTOMER
Didnt cover my maintenance warranty due to out of cut off date. was 6k under 36k miles warranty service but i missed the date due to we didn't need oil change at that time. No email notfications or friendy calls reminding us to take advantage of service. assooc and mgr of location where not empowered to do the right thing for customer and ended up paying over 350.00. Very Dissapoitned in VW.
7/28/2024
Bradley B. VERIFIED CUSTOMER
I went to another mechanic since you quoted me the most ridiculous and crappy quote I’ve ever heard in my life. Your customer service people were very nice especially rigo. but as a company I have lost faith in all of you since you sold a car that broke the law then offered limited warranty on it afterwards. Furthermore my mechanic said the part you said was broken, ISNT. You tried to charge me 5000$ for a new turbo when my mechanic says the turbo is fine it’s just a part inside it that won’t work, I will never be willing taking my car to be serviced by one of your Volkswagen STEALERSHIPS again