Amazing job! Professional, quick, kind and welcoming. Great experience as always????
6/14/2024
Mary W. VERIFIED CUSTOMER
I was completely surprised they did a full check on my car. I had just come in to get a duplicate key. Also Jimmy let me know about a PZev warranty that I did know know about. Very impressed.
6/14/2024
Ashok B. VERIFIED CUSTOMER
Rigo went above and beyond and taking care of our car. He kept us informed as to the status and checked out the car thoroughly for a cross-country trip. Couldn’t be happier with his service. Thank you!
6/13/2024
Jackie C. VERIFIED CUSTOMER
Josue was delightful, knowledgeable, and patient (as I had to contact my hubby about the charges before ok'ing them). He came across as happy to be at his job and happy I was there to get my car safer. He did your organization proud so I hope you appreciate his work ethic/approach, especially in these times.
6/12/2024
Tammi R. VERIFIED CUSTOMER
He was very professional and explained the process.
6/12/2024
Talia D. VERIFIED CUSTOMER
He’s an amazing employee. Keep him forever!!
6/12/2024
Birgit H. VERIFIED CUSTOMER
Coincidentally your survey popped in just five minutes after the fault light came back on. This after having driven the car for 34 miles. Guess we’re back to square one again after all. I will reach out to Jimmy to schedule to return the car for further testing. Note: Jimmy **** has been taking care of me very well and he deserves a 5-star satisfaction rating for his portion of the task. You’ll hear from me tomorrow or Thursday. Thank you.
6/12/2024
Bruce W. VERIFIED CUSTOMER
Renato quickly analyzed the problem and explained my options. He found the needed part and estimated the time to replace. He ordered a ride home for me because I could not wait. When the job was done, he promptly notified me. The car was ready when I returned.
Renato was friendly and very professional.
6/12/2024
Denise D. VERIFIED CUSTOMER
Great service! Renato was very helpful, friendly,excellent customer service. Better deal here then at the dealer I bought the car from worth the small drive to irvine.
Wish one thing service could have ran a wash on the car before brought back up.
6/11/2024
Emmanuel R. VERIFIED CUSTOMER
José Zavala is a very kind person and explains well everything that has to be done to your car.
6/11/2024
Kelly G. VERIFIED CUSTOMER
Renato was awesome! Super friendly and informative, and had my car ready for me incredibly quick. Getting my yearly service was as painless and efficient as possible, and I am super grateful for my experience!
6/10/2024
German V. VERIFIED CUSTOMER
Thanks for the great service
6/9/2024
Alma P. VERIFIED CUSTOMER
Very good customer service, thank you Rigoberto Miranda...
6/8/2024
Angelica V. VERIFIED CUSTOMER
Thank you so much for all your help! I had a great experience. I’m always worried that dealerships aren’t looking out for me but I felt like you were and I appreciate it a lot.
6/8/2024
Sam P. VERIFIED CUSTOMER
guy who helped me was chill
6/8/2024
Ashley L. VERIFIED CUSTOMER
Great customer service
6/8/2024
Shay M. VERIFIED CUSTOMER
Jimmy did a great job thank you!
6/8/2024
Virginia L. VERIFIED CUSTOMER
Like your shuttle service.
6/8/2024
Steven H. VERIFIED CUSTOMER
I believe my vehicle diagnosis was incorrect and I was being over charged. Rigoberto, on the other hand, was very polite and helpful.
6/7/2024
Jason F. VERIFIED CUSTOMER
Rigo was extremely friendly and personable. He offered great advice and service, answering any question or concern I had. I will be back to this dealership due to how friendly he was.