Jimmy is so relaxed and friendly! Always a pleasure.
6/7/2024
Kyeonglan C. VERIFIED CUSTOMER
Thank you for all your help!
6/7/2024
Jessy B. VERIFIED CUSTOMER
Rigo did a super job taking care of our car! Exceptional service.
6/7/2024
Darren B. VERIFIED CUSTOMER
Renato was awesome and was a huge help with questions on my ID4 since he owns one and had good hands on knowledge.
6/6/2024
Thomas R. VERIFIED CUSTOMER
Rigo was great. He kept me informed about the repair and was very flexible in regards to the insurance claim and extra paperwork involved. Much appreciated!
6/6/2024
Ahmadreza A. VERIFIED CUSTOMER
I came back to VW Norm Reeves for my car recommended maintenance due to Renato's good service. He explained everything very well without being pushy. The service was good and on time.
6/6/2024
Gregory S. VERIFIED CUSTOMER
Rigo was great, thanks!
6/6/2024
Wenifred A. VERIFIED CUSTOMER
Rigo was outstanding! Even when he had to tell me, I had to get brakes and rotors for the front of my car he made it seem like so simple so easy I like Rigo he is an asset to Norm Reeves Volkswagen. I’m one happy camper!!!!!!!
6/6/2024
Liliana S. VERIFIED CUSTOMER
Thank you so much!
6/6/2024
Jonathan K. VERIFIED CUSTOMER
Jimmy did a good job explaining to service to me and walking me through the work was done. I appreciated the way he worked and would be happy if he helped me in the future.
6/5/2024
One Vision. VERIFIED CUSTOMER
Jimmy is the only reason I am happy with the experience at Norm Reeves. He listens to me while also giving me great answers and service. I’ve dealt with him multiple times and feel he is a true professional. My profession is staffing and recruiting and any organization would be lucky to have him. You better give him a raise and promotion quickly or he’ll get recruited away. I’m sincere when I say he’s the best thing at norm reeves.
6/5/2024
Kent S. VERIFIED CUSTOMER
My tire rotation plus a recall repair were done perfectly—great job!
6/5/2024
Theresa G. VERIFIED CUSTOMER
He is seeing embodiment of customer service. What a great guy they all were very nice, professional and prompt.
I hope this survey will not be the only form of accolades for him. I hope you guys do some kind of incentive either bonuses lunches. Something like that. He did a wonderful job. The other guys were very kind as well. Thank you again.
6/5/2024
Craig F. VERIFIED CUSTOMER
Jimmy did a great job keeping me informed on my recall service
6/5/2024
Theresa G. VERIFIED CUSTOMER
What a great crew you have,
It’s so very refreshing and comforting to have a great service crew you can rely on
Always alert and on time and courteous, but we Rigoberto stood out above all.
I brought my vehicle in a couple times now. He is just absolutely wonderful. You got a really good employee there kind courteous professional. I hope you will seriously consider some sort of compensation for him. What a wonderful guy. Thank you again please take care of him following up.
6/4/2024
Mark K. VERIFIED CUSTOMER
Thank you for the excellent service Renato!
6/3/2024
Vladimir K. VERIFIED CUSTOMER
Thank you, Jimmy!
The best professional and pleasant service from a knowledgeable enthusiast.
6/3/2024
Sandra J. VERIFIED CUSTOMER
Josue did a great job - very helpful , much appreciated.
6/2/2024
Rachael S. VERIFIED CUSTOMER
The team was so sweet and helpful!! Very refreshing