Amazing service! And very professional and friendly staff.
I have had some horrible experiences with auto shops in the past, but Rigo’s honesty and professionalism has definitely won my business as long as I drive a VW.
4/17/2024
Valentin L. VERIFIED CUSTOMER
Josue Zavala and Raul Escamilla were as usual very courteous, friendly, professional and helped me with all my needs.
Wally Lukanov
4/17/2024
Vincent D. VERIFIED CUSTOMER
Good experience. Thank you.
4/16/2024
Nicholas S. VERIFIED CUSTOMER
Thank You!
4/16/2024
Pejman H. VERIFIED CUSTOMER
I feel like I've been lied to taken advantage of, bait and switch, you name it I would never recommend Norm Reeves to anybody
4/15/2024
Xihong Z. VERIFIED CUSTOMER
Great Service
4/15/2024
Vahid N. VERIFIED CUSTOMER
My car did not get fixed
4/14/2024
Andrea K. VERIFIED CUSTOMER
I sat for 3 hours with no update with no kids with me. I was also told I had a nail in my tire and told it doesn’t need anything and now my tire pressure is continuing to drop in that tire. I have to make another appointment just to sit for another +hours there
4/14/2024
Gerardo Daniel. VERIFIED CUSTOMER
Jimmy did an amazing job keeping me updated with my car service. He was very polite and always had a smile on him.
4/14/2024
Jacqueline T. VERIFIED CUSTOMER
Jimmy was wonderful
4/13/2024
Dora F. VERIFIED CUSTOMER
Thank you Rigo for being patient with me and providing me with outstanding customer service.
4/13/2024
Victor A. VERIFIED CUSTOMER
Happy with the service just a bit pricey
4/13/2024
Patricia K. VERIFIED CUSTOMER
Mr. **** is excellent and I was treated very nicely, told how long it would take and made me comfortable in your lounge. He informed me when my next service visit would be.
Thank you Jimmy ****.
4/13/2024
Amir I. VERIFIED CUSTOMER
Renato did excellent job in following up and explaining all the services done to the vehicle.
4/12/2024
Helen . VERIFIED CUSTOMER
Great service. Thank you!
4/12/2024
Hobart T. VERIFIED CUSTOMER
On time, thorough and accommodating
4/12/2024
Drew D. VERIFIED CUSTOMER
Josue is kind, professional, and up front about every step. Super happy!
4/12/2024
Lin S. VERIFIED CUSTOMER
Explain all the services clearly!
4/11/2024
Douglas P. VERIFIED CUSTOMER
I am happy with the service from Norm Reves but not happy with the service advisor’s recommendation. I cannot believe that a 2021 Golf will need rotor replacements with only 30k miles on it. I’ve owned a lot of cars and have never had to replace the rotors until way pass 100k miles. I can’t believe that they cannot be resurfaced either. This sounds like a new way for VW to make money!!
4/11/2024
Jacqueline T. VERIFIED CUSTOMER
Customer service dropping off and picking up my car was great … but my car battery has never died before and the same day I picked up my vehicle the battery completely freaked out and died while I was at a stop. Seems extremely unusual and I will be reaching out for a resolution