Rigo was awesome! Thorough in explaining everything and kind and friendly.
3/16/2024
Ariel S. VERIFIED CUSTOMER
Very helpful and kind!!
3/16/2024
Yoonjung K. VERIFIED CUSTOMER
Josie was fantastic. He was responsive in a timely manner and had to stay after work hours to finish giving me my car.
3/16/2024
Noah B. VERIFIED CUSTOMER
Josue helped me with everything I needed, even though I was a walk-in without an appointment. He was able to get my repair done same day.
3/15/2024
Steffen M. VERIFIED CUSTOMER
Very nice and professional team
3/15/2024
Sarah C. VERIFIED CUSTOMER
Rigo was very helpful, kind, and professional.
3/15/2024
Jeffrey R. VERIFIED CUSTOMER
Great staff
3/15/2024
Misael M. VERIFIED CUSTOMER
Rigoberto was kind and help me with all the questions I had. Very good service.
3/15/2024
James I. VERIFIED CUSTOMER
Jimmy **** was very professional and courteous. Kept me updated with the progress of my car's 130,000 mile maintenance and notified me of it's completion in a timely manner.
3/14/2024
Greg B. VERIFIED CUSTOMER
He was very professional and honest. When a situation arised, he made things very easy for me.
3/14/2024
Amy D. VERIFIED CUSTOMER
Jimmy was very helpful, knowledgeable and personable. I had a great experience me.
3/14/2024
John F. VERIFIED CUSTOMER
Jimmy was great
3/14/2024
Mohamed K. VERIFIED CUSTOMER
The job is not even done and you guys send a survey I went there they told me the car is going to be all day they give me the ride only one way to my house and no right back Volkswagen I have three kids how I'm going to pick up my kids if you guys keep the car whole day and you don't even offer like a rental or like another courtesy vehicle I paid the vehicle and also I pay the gap insurance and you guess you can even deliver this is really really poor service
3/14/2024
Mark L. VERIFIED CUSTOMER
Jimmy **** was great
3/14/2024
Douglas N. VERIFIED CUSTOMER
He is the best!
3/13/2024
Jorge A. VERIFIED CUSTOMER
Super professional
3/12/2024
Eunice L. VERIFIED CUSTOMER
Although I received quality service from Jimmy I'm a bit disappointed in the time/days it took for me to get my car repairs completed. I planned a 2 week vacation that I had to postpone until my car was ready 6 days later. I am hoping this experience does not happen again should I choose to return to Norm Reeves for future services.
3/12/2024
Wenifred A. VERIFIED CUSTOMER
Always my pleasure working with Norm Reeves VW since 1997!!!!