Jimmy provided outstanding service and we truly appreciate it. We will work with him again!
3/2/2024
Francisco V. VERIFIED CUSTOMER
Jimmy **** showed excellent customer service during my recent service appointment..
3/1/2024
Avani T. VERIFIED CUSTOMER
Rigo was super helpful during my service visit!
3/1/2024
Randi P. VERIFIED CUSTOMER
Thanks
3/1/2024
Tony C. VERIFIED CUSTOMER
Well all points of complaint were addressed, a d were able to complete the job, including the observed defect on the same day. Awesome
3/1/2024
Randall K. VERIFIED CUSTOMER
Josue jumped right on my requests and got the job done !
Appreciate his caring & efficient service!
3/1/2024
Carol M. VERIFIED CUSTOMER
Friendly, kept me up to date with my cars service and great service!!
2/29/2024
Lorena M. VERIFIED CUSTOMER
Josue went above and beyond, I am very pleased with his service. Knowing that I'd be showing up a little late he charged my car. Great service.
2/29/2024
Randall K. VERIFIED CUSTOMER
Rigo is tuned-in to the customer.
He kept me informed of everything and followed up on my requests.
He's professional and courteous and cheery!
Thank you, Rigo.
2/29/2024
Fusun D. VERIFIED CUSTOMER
IAM HAPPY WITH THE QUICK SERVICE AND EVERYTHING,THANK YOU
2/29/2024
Don P. VERIFIED CUSTOMER
Great communication and customer service
2/29/2024
Maria M. VERIFIED CUSTOMER
Josué Zavala very good customer service with a smile ??????????
2/28/2024
Vicky M. VERIFIED CUSTOMER
Josue was prompt in greeting me. Each employee in passing smiled and spoke to me. I felt that my business was important and appreciated. The problem was diagnosed promptly and taken care of.
2/28/2024
Shadia D. VERIFIED CUSTOMER
I would like to thank him for great effort to help me and I appreciate his help
2/28/2024
Gary N. VERIFIED CUSTOMER
Jimmy was fast, professional, and got the exact service I requested. Job was done as quick as promised which I am very grateful.
2/28/2024
Daniel P. VERIFIED CUSTOMER
I have a 2022 ID.4 that now has three recalls. I made an appointment a couple months ago to have the first recall addressed. When I arrived at the time of the appt. I was told they didn't have time to fix the recall. After some discussions, The service department finally was able to address half of the recall.
This time I had another appointment to assess a flat tires, to fix the second half of the previous recall, and fix two additional recalls. I waited on site while the work was done, but an hour and a half later the car hadn't even moved. They eventually gave me a loaner and we agreed I would pick up the car the next afternoon. The next afternoon, I texted the dealer to check when I could pick up the car and was told the service dept. didn't have time to address ANY of the 3 recalls and the car would be ready at the end of the week (3 days in the future).
Why do you make appointments if they're meaningless?!
I've had nothing but problems with your sales, service and DMV departments and am highly dissatisfied with the entire dealership.
2/28/2024
Erin O. VERIFIED CUSTOMER
Lack of communication and poor delivery of expectations of when my car was supposed to be fixed. Something simple took 5 days to complete. I will not be back for service and purchase again.
2/28/2024
Sean H. VERIFIED CUSTOMER
Jimmy was knowledgeable, patient, kind, and professional. He is an absolute gem and I feel like someone with his radiant positivity would be a welcome addition to any business organization. This is the second time he has kept us informed and explained every step and detail of the process. This wasn’t just a trip to get a new battery, it was an experience and an excellent one at that. You are lucky to have him on the team!
2/28/2024
Talia D. VERIFIED CUSTOMER
Thanks Renato! Hope you have a nice day off tomorrow. Well deserved!