Renato was very helpful and fast responding to our questions and needs, thabk you for a seamless experience.
12/30/2023
Richard P. VERIFIED CUSTOMER
Renato is always very kind, friendly and polite and remembers me. He provides excellent customer service and is highly deserving of a raise or cash award for making your VW service department look good.
12/30/2023
Douglas C. VERIFIED CUSTOMER
Super nice
12/30/2023
Julie P. VERIFIED CUSTOMER
Jimmy was great! Friendly and helpful from the start and was very prompt in communicating details about my car. I’m very pleased with the service I received.
12/30/2023
Gero S. VERIFIED CUSTOMER
Jimmy was great. I just don’t like the overall quality of the ID4. Several software bugs and the steering wheel clear coat already comes off and VW does NOT want to replace it under warranty. And that on a new car! Frankly this will be the last VW I will buy.
12/29/2023
Kirsten Z. VERIFIED CUSTOMER
Jimmy is great, even if service is too expensive.
12/29/2023
Mark W. VERIFIED CUSTOMER
I was provided with updates periodically and the work was completed in a reasonable time. Jimmy went over the work that was done, asked if I had any questions and walked me out to my car. I was very satisfied with my service.
12/29/2023
Katlin E. VERIFIED CUSTOMER
Great service!
12/28/2023
Reza P. VERIFIED CUSTOMER
My advisor Renato Rodrigues did a great job in accommodating my request. I am greatly thankful for his help. Reza
12/28/2023
Mirza B. VERIFIED CUSTOMER
Brought my car Jetta 2019 in at 12:30 for 12:45 appointment. Requested for oil change, check breaks and tire rotation. I was told car be ready in 3 hrs. I called at 4:20 pm and was informed by Josue that it will be another 50 minutes. I was told that tires were not rotated because the better tires should stay in the rear. It’s a lie. They did not do the job because they waited till last minute and they did not have the time to rotate the tire. In fact the better tires should be in the front of the car. Two reasons: One is the front wheels control most of the breaking of the car, Two you want the best tires where you need the more braking. I request that you rotate my tires free of charge at earliest convenient time. Mirza
12/28/2023
Corey G. VERIFIED CUSTOMER
Josue did an amazing job!!
12/28/2023
Edward B. VERIFIED CUSTOMER
Excellent customer service!
12/27/2023
Jacob K. VERIFIED CUSTOMER
Renato was helpful from the moment I arrived. He was nice, helpful and kept me informed on the status of my vehicle as well. One of the best experiences I’ve had at a dealership before.
12/26/2023
Theresa G. VERIFIED CUSTOMER
What a wonderful employee have I was very informed. He was very thorough. Very patient. I ask a lot of questions every kind soul
Josue very professional I will definitely be back and have already spread the word about your service department namely this employee Josue
I hope this isn’t something that will just go into his file that you will really do something extra to compensate him for his good work
12/25/2023
Ron C. VERIFIED CUSTOMER
Sure
12/25/2023
Aldrin L. VERIFIED CUSTOMER
Josue did a great job! Pls give him a good merit adjustment on his next performance evaluation!!
12/24/2023
Jihyun K. VERIFIED CUSTOMER
He is very friendly and he tried to answer my question nicely. Thank you.
12/24/2023
Arunkumar R. VERIFIED CUSTOMER
Jimmy helped me in getting engine alert issue fixed in my car. Things went smoothly due to his support and i was able to get my car on time. ?????