Experience was good and finished in a timely manner
12/23/2023
Greg E. VERIFIED CUSTOMER
I was sent home with a warning light on my dash. To me, that shows lack of care and thorough checking before telling a customer the car is ready. Further, I was promised that the car would sit under cover during the rain. Instead, I had water dumping on me the entire ride home as the top was full of water. Don't know what to say about that except what you say and what happens don't seem to match.
12/22/2023
Carlos G. VERIFIED CUSTOMER
Mr Josue Zavala I Say is completely professional and efficient the customer service he bring is excellent I go back again with Mr Zavala I hope the Norm Revees Volkswagen kwon what kind employee is Mr Josue Zavala.
Happy holidays Everyone
12/22/2023
Cristina K. VERIFIED CUSTOMER
Thanks Jimmy for the helpful service appointment before our holiday road trip. We appreciate the guidance and quick service.
-Kam K
12/22/2023
Shane H. VERIFIED CUSTOMER
Everything was very easy and hassle free
12/21/2023
Frank A. VERIFIED CUSTOMER
Absolutely!! Josue was awesome and took his time to call 2 warranty centers to get my battery information. I was a walk in so I didn’t mind the wait. This location is not my location, but for the service I received I will definitely return for any future services!
Thank you
Frank
12/21/2023
Daniel R. VERIFIED CUSTOMER
Great service. Communicated well and ensured everything was taking care of from start to finish.
12/21/2023
Eileen R. VERIFIED CUSTOMER
I was very happy with the service. I was told how long it would take and kept up to date.
12/21/2023
Jacob G. VERIFIED CUSTOMER
Amazing experience no cap
12/21/2023
Colin P. VERIFIED CUSTOMER
Renato was extremely helpful, thank you
12/20/2023
Ashkan G. VERIFIED CUSTOMER
You guys that best in America ???????? this is my 4 car l lease from you guys
12/20/2023
Grace F. VERIFIED CUSTOMER
Thank you Renato! Great work!
12/19/2023
Andrew S. VERIFIED CUSTOMER
Service was done in a good and timley manner josue was also a big help and communicated well with me keeping me updated about how my vehicle was doing.
12/19/2023
Jihyun K. VERIFIED CUSTOMER
I haven’t got any messages to drop my car off for replace parts from service center.
12/19/2023
Shane M. VERIFIED CUSTOMER
Josue was great, very friendly and helpful and incredibly communicative.
12/19/2023
Capri B. VERIFIED CUSTOMER
Excellent customer service from Renato Rodrigues and the team! Thank you again team!
12/18/2023
Farrokh K. VERIFIED CUSTOMER
Thanks
12/17/2023
Angela C. VERIFIED CUSTOMER
While I completely loved the beautiful job done with the in depth detailing of my car - I specifically brought it for two reasons my tire sensor and the sealant - I took the day off and rearranged my entire week to drive to Irvine for that specific purpose. I live 1.5 hrs from Irvine.
I can say that Sam and Lina are amazing people and it was just an oversight which happens so I know it was just a mistake