Josue was great! Very kind and explained everything well.
1/18/2025
Pinar O. VERIFIED CUSTOMER
Josue was so helpful.
1/18/2025
Vafa M. VERIFIED CUSTOMER
Excellent service. I appreciated my agent explaining everything to me and getting the service done fast.
1/18/2025
Danielle G. VERIFIED CUSTOMER
The only thing was my car was supposed to be done at lunchtime and I never received a call stating it would be later. I had to call for an update at 2:30. Better communication would be good Also they didn’t wash my car.
1/17/2025
Johnnie G. VERIFIED CUSTOMER
Very friendly and knowledgeable. Appreciated the level of service he provided.
1/16/2025
Richard H. VERIFIED CUSTOMER
The service team was again excellent. My only suggestion would be to turn down the music or move the speaker from being directly above your business work area to another spot.
1/16/2025
Dimitri R. VERIFIED CUSTOMER
Very professional and efficient!
1/16/2025
Teresa M. VERIFIED CUSTOMER
Very smooth & efficient service. Customer service is better & better..
Thank you .
1/16/2025
Christmas S. VERIFIED CUSTOMER
What an excellent service. Renato Rodriguez even called someone from the body shop to give me an estimate on paint job without me driving to the shop. Thank you so much for making me feel special. I never dread coming to your store for anything because I always leave happy.
1/16/2025
William V. VERIFIED CUSTOMER
Excellent service and prompt service
1/16/2025
Noah F. VERIFIED CUSTOMER
Jimmy **** is a huge asset. He is kind, professional, honest, and extremely helpful. He got our 2023 Tiguan all taken care of in a very timely manner. Thank you Jimmy!
1/16/2025
Hong K. VERIFIED CUSTOMER
Everything is good
1/15/2025
Antonio S. VERIFIED CUSTOMER
like working with NR VW service they are very helpful. jimmy **** helped me put my car back in shape, safe and sound! they are down to earth people! like working with them!
1/15/2025
Senor A. VERIFIED CUSTOMER
From my first contact with the receptionist to dealing with Jimmy, the experience was first rate. I live in Echo Park and I wished that I lived closer to your dealership. Thanks for such a great experience.
1/15/2025
Ruby M. VERIFIED CUSTOMER
Actually yes and no.
I made an appointment for oil change for 9:30.
I arrived 9:15 and waited for 2 hours 15 minutes , for the
work to be done!!!
You guys should have better management first scheduling .