Jimmy was great. However I still have standing issues with my VW.
8/26/2023
Patricia R. VERIFIED CUSTOMER
Friendly staff and honest service.
8/26/2023
Lorena D. VERIFIED CUSTOMER
Jimmy was awesome
8/25/2023
Ashok B. VERIFIED CUSTOMER
Jimmy was great! The VW dealership has much room for improvement with regard to communications.
8/25/2023
Charles W. VERIFIED CUSTOMER
Jimmy is really nice and friendly
8/25/2023
Ivan B. VERIFIED CUSTOMER
Jimmy was very helpful
8/25/2023
Guy G. VERIFIED CUSTOMER
I’m not satisfied though that I need to drive with brand new car with horrible screen interface.
I was told that there is a back log for the 12v battery replacement before software update but I find it ridiculous that customers like me driving a car more than 2 years like that!
Tesla & Rivian customer service is way better!
8/24/2023
Dianna Lynne. VERIFIED CUSTOMER
Your service team was very professional. My experience was very positive.
8/24/2023
Rigo S. VERIFIED CUSTOMER
Service adviser was absolutely honest and professional during my experience with shop, greatly appreciated
8/24/2023
Peter B. VERIFIED CUSTOMER
Raul and his team were great!
Thanks
8/24/2023
Ruben B. VERIFIED CUSTOMER
Great service as always!
8/24/2023
Reza P. VERIFIED CUSTOMER
N/a
8/24/2023
Erik C. VERIFIED CUSTOMER
Great job!
8/24/2023
Luis C. VERIFIED CUSTOMER
Thank you very much for your help, it was an excellent service.
8/24/2023
Keith S. VERIFIED CUSTOMER
I switched from Capistrano VW to have my car serviced because they twice failed to meet their commitment of when my car service would be completed. I twice I had to pick up my car and bring it back the next day . . Felipe told me when the car would be ready and it was ready well before the time.