Just concerned about the problems I’m having with my car - I have driven Honda since 1988 and this car has been in the shop the most - I drove my 1998 Honda Civic for 15 years and 150,000 miles and never had it in the shop - it’s why I drive Honda - not thrilled being challenged with keeping this one on the pavement vs the side of the road despite the mileage - I should have another 70,000 before I run into these issues. The tires that came with my car lasted 37,000 - I replaced them with tires that have driven 50,000 and still going - is Honda slacking to save a couple dimes????
3/5/2021
Jalexsa C. VERIFIED CUSTOMER
i was having a super horrible day and it was my
second or third Time driving down to part Charlotte from Cape Coral which is an hour drive there and an hour drive back. And the whole situation happened where my tire warranty was canceled. and it was just this whole hot mess, i had to talk to a financial specialist i walked in so mad, his name was edwin benson, he made me feel at such ease with the whole situation, like he had it under control. then when i went to the service department i was about to cry or how frustrate and then the one all the way at the end with the blue key pags, he’s a older man and he told me he had a surprise for me, i was about to cry and he tells me that they are gonna take care of the tire for me. i was like no way, i started to cry and i really wanted to hug him. he made my whole day better and this is why i will only go to this port charlotte store. the whole team made me feel like the drive was worth it at the end and i’m so happy with the service!!! even with ethan in sales!!! he answers my calls even when he’s not at work! the best time!
3/5/2021
Francene S. VERIFIED CUSTOMER
John was professional and very helpful.
3/5/2021
Michael M. VERIFIED CUSTOMER
Good service, the car wash is a nice touch.
3/5/2021
Diana H. VERIFIED CUSTOMER
Excellent service
3/5/2021
John L. VERIFIED CUSTOMER
Provide coffee in the waiting area.
3/4/2021
John M. VERIFIED CUSTOMER
Very pleasant and accommodating
3/4/2021
Patrick B. VERIFIED CUSTOMER
Tge recall appointment was set up very quickly and done on time. I was very happy with the work done, and it fixed the problem I had with the car. Very happy.
3/4/2021
Fransico Z. VERIFIED CUSTOMER
I brought my car in to get the tires replaced and had an alignment completed as well. The day after I noticed the car shaking at highway speeds so I brought the car back to get it resolved. I was assured the problem was fixed after a tire balancing but now the car shakes at 45mph, not just 65+mph. To top it off, the alignment was done incorrectly as my steering wheel is off-center. I should not have to bring my car in 3 times (I will have to bring it back again) after a service like this.
3/4/2021
Susan H. VERIFIED CUSTOMER
Without an appointment, I arrived at the service center and my problem was quickly addressed. And I even got a car wash!
Very friendly, impressive.
3/4/2021
Sylvia W. VERIFIED CUSTOMER
Thank you
3/4/2021
Kenneth G. VERIFIED CUSTOMER
Only thing is the service department forgot to reset my Odometer
3/4/2021
Himanshukumar P. VERIFIED CUSTOMER
Thank you so much, he is amazing
3/3/2021
Adele N. VERIFIED CUSTOMER
Everything was done the way I requested and Brian was very nice.
3/3/2021
Ronald W. VERIFIED CUSTOMER
Excellent service for sure!
3/3/2021
John S. VERIFIED CUSTOMER
Terrel is an amazing employee who is friendly, and helpful, I enjoy coming to pt Charlotte Honda it feels comfortable
3/3/2021
Samuel A. VERIFIED CUSTOMER
Hi, the SRS light has been on since the recall service. Is there any way I could bring my CRV in to get a glance over to see if it's related to the recall service received?
3/2/2021
Stephen J. VERIFIED CUSTOMER
As Always the Service Dept did a Great Job !! I will return for My next Service. Thankyou