John made my visit to your dealership so easy. I really didn't expect to be helped immediately, since I didn't have an appointment. My car was serviced within 30 minutes - Amazing
2/19/2021
Roger S. VERIFIED CUSTOMER
Someone turned my lights off and didn't say anything or turn them back on, if you turn lights off maybe you should inform the customer as a courtesy
2/18/2021
Kristina M. VERIFIED CUSTOMER
Ashley was professional and courteous. I will definitely be a a return customer. Thank you Ashley!
2/18/2021
Lauren W. VERIFIED CUSTOMER
Very friendly, but weren't able to patch a hole that was already plugged. Forgot to tell me about the recall situation with ordering a bind and the service tech didn't put a new sticker for my next oil change. Thankful for the car wash and the inspection, though.
2/18/2021
Joseph B. VERIFIED CUSTOMER
quick service and pleasant customer relations
2/17/2021
Gloria M. VERIFIED CUSTOMER
Thank you. Excellent service
2/17/2021
Bruce W. VERIFIED CUSTOMER
Brian is a great asset to your organization.
He is focused on providing not just satisfaction but going beyond to insure my experience was a smooth one from our initial phone conversation to walking me to my vehicle when the work was done. You are fortunate to have Brian as a part of the Honda team. Please thank him for me.
Bruce W
2/16/2021
Robert P. VERIFIED CUSTOMER
Great service
2/16/2021
Edward M. VERIFIED CUSTOMER
Ashely is a doll ! Great service
2/16/2021
Kenneth L. VERIFIED CUSTOMER
Every person that contacted me was extremely helpful and professional
2/16/2021
Christine C. VERIFIED CUSTOMER
When I arrive to pick up my car the bill was $400 more than I expected. Although Ashley said that’s what she told me on the phone when she called it wasn’t at all what I had written down. I was disappointed to know that changing all the fluids in my car cost the same amount of money as a new starter. I wanted to speak to a service manager who wasn’t available. Ashley did everything she could to try and help and took off $200. But the bill was still way more than it should have been or what I was told. She told me she text me the amount however when I showed him my text messages the text message was sent to me after I was told my car is ready to be picked up. I was very disappointed in the whole experience.
2/16/2021
Nancy P. VERIFIED CUSTOMER
Terrel was terrific!!
Nancy P
2/14/2021
Kathy E. VERIFIED CUSTOMER
Very friendly
2/14/2021
Julie D. VERIFIED CUSTOMER
I came in for service today and as always I was very satisfied. The staff is friendly and helpful. A good experience.
2/14/2021
Kristine N. VERIFIED CUSTOMER
Used to be met when I drive up. This time had to go in. My car was not washed as they said it was. I know you guys were busy, but since I had great customer service the other times I noticed. My guy was great though!!
2/14/2021
Alice F. VERIFIED CUSTOMER
We trust your dealership. Fine job.
2/13/2021
George M. VERIFIED CUSTOMER
very helpful. thanks george
2/13/2021
Sirelkhatim A. VERIFIED CUSTOMER
Fast and good service
No delay.
2/13/2021
Laura F. VERIFIED CUSTOMER
Thank you for a job well done! Ashley was very personable and made us feel welcome. This was our first visit as we drove down from Arlington Ma for the winter. She suggested a tire rotation and very much appreciated. Thank you Ashley! We will be back.
The Fords