Service was great but complimentary car wash i don't know why I sit there and waste my time for such a terrible job 3rd time I had them re wash it the time before but you shouldn't offer a wash if its not gonna get done but I'm sure they don't get paid enough to care.
1/19/2021
Mary I. VERIFIED CUSTOMER
The entire process was handled very professionally.
1/19/2021
Eva L. VERIFIED CUSTOMER
Waited 2 hours to be told I need new tires and that one of the tires could not be fixed. Took car else. Tire was repaired and told other tires were good for another 6000 miles. This is not the first time that Honda has been dishonest. Never coming back.
1/19/2021
Laura C. VERIFIED CUSTOMER
The texts from Tyrell arrived after I was home to let me know my status and 2 days later to tell me it was done. I don't trust that my tire issue was resolved.
1/19/2021
Alma H. VERIFIED CUSTOMER
Ashley was welcoming and explained everything. I appreciated her help.
1/17/2021
Jerlyn R. VERIFIED CUSTOMER
Great service
1/17/2021
Joseph V. VERIFIED CUSTOMER
Terrel did a good job keeping me informed of my vehicle’s progress.
1/16/2021
Thomas K. VERIFIED CUSTOMER
Treated well. Service was done in a timely manner. Will definitely come again.
1/16/2021
Nicole V. VERIFIED CUSTOMER
Ashley was very kind and helpful. I appreciate her letting me be a walk in and getting my car done in a timely manner. Thank you again!
1/16/2021
Todd S. VERIFIED CUSTOMER
Arrived at 7:40 for express service. Took nearly 3 hours to change a tire, oil and rotate tires, and they did not was the car as promised.
1/16/2021
Garrick S. VERIFIED CUSTOMER
Angela and all the technicians (foreman included) did a great job of listening to my concerns and looking at the vehicle multiple times until we fixed the issue.
1/16/2021
Heath R. VERIFIED CUSTOMER
Ashley was very friendly. However it his is the second time i feel like I’ve been duped by the service department. The first time we needed a battery for the vehicle. I was told that the battery had a lifetime replacement warranty on the new battery only to find out that it did not. This time we have replaced the rear tires on one occasion and the front tires on another. The first time we replaced the tires i was told they carried a road hazard warranty. Today i found out they only have the warranty of all 4 tires are replaced at the same time. In both cases i would have made different choices for repair if i had known. I may have shopped around for a battery since they are very easy to replace and a tire patch usually costs about half what i was charged today. Here’s hoping that the extended warranty we purchased on the new vehicle we just bought from your dealership lives up to the promises. Again Ashley was friendly just not happy with promises from others.
1/16/2021
Raymond C. VERIFIED CUSTOMER
My vehicle was ready as promised.
1/16/2021
Elizabeth P. VERIFIED CUSTOMER
Great, friendly service. I actually enjoyed my 2 hours of relaxation while waiting for car to be serviced.
1/16/2021
Cynthia C. VERIFIED CUSTOMER
Terrel is doing such a great job - I’ve liked all my service guys but he is by far my favorite thus far. Thanks so much for your great service during this unfortunate situation with my vehicle -
1/16/2021
William K. VERIFIED CUSTOMER
Ashley in service is great. And Scott. The big man is new , what a great guy and a team player , both need a bonus, a raise and a permotions.
1/15/2021
Steven G. VERIFIED CUSTOMER
Excellent customer service experience. While I waited for my service to be completed, I waited outside. During the two hour wait, three salespeople engaged me in conversation and pitched a sales opportunity. Excellent sales training by management. They sought opportunities.
1/15/2021
Wendy D. VERIFIED CUSTOMER
She is wonderful
1/15/2021
Donna R. VERIFIED CUSTOMER
Angela is professional, knowledgeable and friendly. Great customer service. I will continue to ask for her.
1/15/2021
Marcia D. VERIFIED CUSTOMER
Angela in Honda service department is the best!!! I am so appreciative for efficiency of the service staff.