I was not Informed that my vehicle wasn’t ready until I called after 5 o’clock and was told it was still up on the lift and the technician had left for the day. I was told that there was no loaner cars and if I called enterprise that the dealership would reimburse me by this time it was too late to Get to enterprise. My suggestion keep the customer informed So that they won’t be stranded when they have no ride
1/7/2021
Marie J. VERIFIED CUSTOMER
I still owed to much on my car
1/7/2021
Valerie H. VERIFIED CUSTOMER
Great service
1/7/2021
Zulma C. VERIFIED CUSTOMER
Good
1/7/2021
Brian M. VERIFIED CUSTOMER
I called before arriving around 4pm with a flat tire and Terrel said they would accept me. I was out of there in what seemed like a half an hour. Completely satisfied and a little shocked it was completed that quickly. Thank you so much! P.S. I've leased three cars from there.
1/6/2021
Frederick H. VERIFIED CUSTOMER
Good service
1/6/2021
Stephen S. VERIFIED CUSTOMER
I am disappointed that my rear tire of which had only 800 miles on it was covered by the Honda warranty. I think in this case Insgoukd have received a new tire at no charge.
1/6/2021
Janet B. VERIFIED CUSTOMER
Always great customer service!
1/6/2021
Yuriy P. VERIFIED CUSTOMER
Good and fast service. Thank you.
1/6/2021
Candace L. VERIFIED CUSTOMER
Very fast and friendly service.
1/5/2021
Rita B. VERIFIED CUSTOMER
Service was great
1/5/2021
Stan C. VERIFIED CUSTOMER
I called at 7:30am on a Monday after a holiday and you got me in same day at 1pm, A1 service time estimate was 1.5 hrs, ended up being 1.0, so outstanding job by your crew. The waiting room and workspace area was adequate as well and clean. Thanks for the free coffee. I never ever get to see this end of the business. I built Honda & Acura vehicles at 1 plants for 20 years and for the last 12 years I ran the production floor for around 1300 associates and ensured all the Quality standards were met, my cars were done by our service center so thank you for great service for the brand.
1/5/2021
Fay L. VERIFIED CUSTOMER
It took too long.
1/5/2021
Twoey W. VERIFIED CUSTOMER
Terrel was very professional, he kept me up to date with status of my Honda. This is my first time at this
store, I just recently moved into this area from Raleigh ,N.C. Usually, I would have to leave the car
and go back later to get my car, It was easy to get an appointment also.
1/4/2021
Ken R. VERIFIED CUSTOMER
I am always very pleased with the service that I get. Angela is very thorough, and I feel that she does a great job, and I am happy to her as my contact person in service.
1/4/2021
Evelyn L. VERIFIED CUSTOMER
Very nice & polite
1/4/2021
Edward C. VERIFIED CUSTOMER
The service person she was awesome helpful and took her time to explain all the detail with me
1/3/2021
Susan K. VERIFIED CUSTOMER
Angela was great. She was knowledgeable and answered my questions without hesitation. She was terrific.
1/3/2021
Susan G. VERIFIED CUSTOMER
Unfortunately, the part needed for the service had not been ordered. I sat for 45 minutes in the waiting room before being told this. Fortunately I had a good book with me.