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Real Reviews from VERIFIED CUSTOMERS
Betty V. VERIFIED CUSTOMER
Angela Stewart provided me with excellent customer service. Thank you, Angela. My E Mail account is down, but I would give her 5 out of 5 stars.
12/29/2020
Virgina I. VERIFIED CUSTOMER
Was particularly impressed with ms ashley white. Very cordial, knowledgeable and efficient.
12/29/2020
Matthew P. VERIFIED CUSTOMER
Very fine job done by Mr. Sylver! 10/10 Matthew
12/29/2020
Kenneth R. VERIFIED CUSTOMER
Always polite and professional service
12/29/2020
Juergen R. VERIFIED CUSTOMER
Very helpful and courteous.
12/29/2020
Sara H. VERIFIED CUSTOMER
I don’t want to hear from a representative. I felt that the issues I had with my car/repairs weren’t fully explained to me and I made an appointment today for another inspection due to an intermittent issue I noticed after the transmission replacement and was waiting for 3 hours, only getting an update when I sought out a representative. I think customers would be better served if they were made aware that there is a going to be a several hour wait until their vehicles can be seen so they can arrange other transportation if needed.
12/29/2020
John W. VERIFIED CUSTOMER
Sure
12/29/2020
Edward M. VERIFIED CUSTOMER
When I asked how much a tire rotation and balancing was they told me 5995 my invoice bill was 6995 with tax 7485 want to know why all of a sudden there’s a $10 increase personally I don’t trust Norm Reeves Honda and I would not recommend anyone to buy a car there
12/29/2020
Bill C. VERIFIED CUSTOMER
Great service and appreciate that you did not attempt up sell me on the typical items...cabinet and air filters wipers, etc. thanks Terrel did a great job!!!
12/29/2020
Sandra R. VERIFIED CUSTOMER
It was a pleasure having Angela take care of me.
12/26/2020
Jill A. VERIFIED CUSTOMER
Thank you for the extra service the day before Xmas everybody have a good xmas
12/25/2020
Pauline H. VERIFIED CUSTOMER
Angela listened to my concern about the malfunction light that came on in my car and that I was an out of town visitor traveling southwest Florida. She said to come in and gave me back road directions so I would not have to get back on I75. She got me right in after arriving, had the car diagnosed and I was grateful to know they could fix issue the same day. I waited maybe 3 hours but after all done, I had peace of mind I could drive back home to Orlando and be confident on the highways my car would be ok. I appreciate Angela’s kindness and professionalism. Thank you for great customer service!
12/24/2020
John S. VERIFIED CUSTOMER
Very happy and Merry Christmas
12/24/2020
Jerry P. VERIFIED CUSTOMER
Great Job! In and out very quick!
12/24/2020
Al G. VERIFIED CUSTOMER
Angela Stewart did a wonderful job of explaining everything, and all questions I had. She should be recognized as an outstanding employee, and asset to the Honda brand. I will be sure to ask for Angela on any questions I may have. Thank You Angela for your expert advice. Sincerely Albert Goslowski
12/24/2020
Brandon H. VERIFIED CUSTOMER
Great service. Just the right amount of communication. No bs. Problem fixed and drives 100% better. I think the screeching noise you never heard on startup was the serpentine belt you replaced as I haven't heard it. Merry Christmas.
12/23/2020
Frank W. VERIFIED CUSTOMER
Angela was great- attentive, knowledgeable, and thorough! In and out in about one hour on only 24 hour notice. Well done!
12/23/2020
Richard G. VERIFIED CUSTOMER
Excellent service experience!
12/22/2020
Elaine B. VERIFIED CUSTOMER
Very good experience
12/22/2020
Franklin Y. VERIFIED CUSTOMER
Dealt with Angela numerous time always helpful
12/22/2020