John was very sympathetic to the reason couldnot purchase a new vehicle o to my failing eyesight and I appreciated this??
1/14/2022
Charlene B. VERIFIED CUSTOMER
Maintenance needed notification was left on after service. My husband finally saw a video on line that demonstrated how it could be reset. This saved an additional trip for service to get this reset. But it took him several tries and a lot of time. Other than that I am completely satisfied with the work done.
1/14/2022
Truc D. VERIFIED CUSTOMER
Thanks
1/14/2022
Steven L. VERIFIED CUSTOMER
Thank You John.
1/14/2022
Cheryl J. VERIFIED CUSTOMER
Wonderful service e and customer attention.
1/14/2022
Chuck R. VERIFIED CUSTOMER
Two hours to get oil changed and tires rotated is too long while I waited for my car!
1/14/2022
Sally N. VERIFIED CUSTOMER
Is there no longer a complimentary car wash at time of service?
1/14/2022
Scott B. VERIFIED CUSTOMER
John seemed like a nice guy. Did what he said he would do.
1/13/2022
George M. VERIFIED CUSTOMER
very helpful and knowledgeable. thanks george
1/13/2022
Douglas M. VERIFIED CUSTOMER
John Silva provided excellent service!! I was very satisfied.
1/13/2022
Elizabeth D. VERIFIED CUSTOMER
Although you were extremely busy on Tuesday I was dealt within a reasonable amount of time. After a couple of hours it was deemed that because of a personal situation in that I could not leave my sick husband any longer John suggested a loaner car. I picked up my vehicle the next afternoon. He remembered that I had my husbands wheelchair in auto and offered to get it out for me. As a full time Florida resident and customer who purchased my auto from you and have continued to have maintenance checks I don't think I would schedule when "snowbirds" have arrived and make wait times longer!!
1/13/2022
Amelia B. VERIFIED CUSTOMER
John and guys in shop were super professional and pleasant rare these days 5 stars
1/12/2022
Lynn S. VERIFIED CUSTOMER
Tyler was very professional and courteous.I look forward to using him again in the near future.
1/12/2022
Darryl N. VERIFIED CUSTOMER
I really like you guys.
1/12/2022
Paul G. VERIFIED CUSTOMER
I had a 10:15 appointment the car was still in line at 11:15 l
I thought you were going to perform a car wash? if you did why did you leave all the dirt on the car and oily hand prints on the door.
I talked to the manager and he said you might wait that long at the MD office, but let me remind you that you guys are not Doctors!
1/12/2022
Stephanie J. VERIFIED CUSTOMER
I want to thank Terrel once again for his phenomenal customer service skills! Thank you Terrel! You have made me a loyal Norm Reeves Honda customer....
1/11/2022
Anthony M. VERIFIED CUSTOMER
Tyler was excellent he went out of his way to accommodate us. Thank you Tyler and the Honda team for all there help.
1/11/2022
Dan . VERIFIED CUSTOMER
Terrel was very professional and respectful. He did a very good job explaining the issues found in the service inspection and next steps. Everything went smoothly and I feel well informed and prepared for next steps.
1/11/2022
Stan C. VERIFIED CUSTOMER
Friendly staff, fast efficient service. Thanks
1/11/2022
David B. VERIFIED CUSTOMER
Yes I had excellent service I hardly recommend you very much thank you very much