I was very impressed with the service I received today. When I picked up our vehicle I was also in need if having my phone put back into hands free. I wasn't able to do it. I would highly recommend your dealership. We will be buying out of lease when the time comes. Thank you again for the 110% service today.
10/19/2021
Robert W. VERIFIED CUSTOMER
Excellent service
10/19/2021
Julia B. VERIFIED CUSTOMER
Terrell is knowledgeable and has a great customer service attitude. It’s kinda of frustrating I had to buy a new battery when this is the second one and the car is a 2017 but that’s a Honda design issue and not related to my work that was completed.
10/19/2021
Ken F. VERIFIED CUSTOMER
Work was done to my satisfaction, car is running great, as usual.
10/19/2021
John C. VERIFIED CUSTOMER
Always receive great service
10/19/2021
Ellen B. VERIFIED CUSTOMER
Very helpful and knowledgeable
10/18/2021
Charlotte G. VERIFIED CUSTOMER
I was very upset about my car and John Silva was wonderful. He got my car checked out and new battery installed within a very short time. Thank you John!
10/18/2021
Carla H. VERIFIED CUSTOMER
I do however have a fob that doesn’t work, I’ve got a new battery in it, it still doesn’t work. Maybe sometime soon I’ll come by with it and your team can check it out. Thanks, Carla H
10/18/2021
Gary T. VERIFIED CUSTOMER
Thanks for a great service experience
10/18/2021
Fotini G. VERIFIED CUSTOMER
John Silva was excellent to work with.. a changed was needed. The last time I was there a girl came out with a list of things I needed done on the car. She tried to pad the bill. Told her I’ll check with my son. Spoke with my son he told me I didn’t need all that done. Just what I was in there for. Yes I know about padding the bill add on extras that are not needed at the time I was there. My friends husbands worked for three dealerships, and would not sell stuff not needed to costumers. He is no working for car dealerships. John was not like that but I was ready for his trying to push unnecessary items needed. This is one senior you can’t take advantage of. When I sit in the waiting room I just listen to the service guys telling mostly seniors about how import it is to have these taking of and yes most of the time they agree. This is not directed to you.
Thanks Fotini G
10/17/2021
Stephanie J. VERIFIED CUSTOMER
Thank you for taking my car in on short notice. The service light came on in my Honda the day before, displaying B12...The only B12 that I am familiar with is the vitamin I take every morning! I could see that John was very busy and he made sure to take the time to give me exceptional customer service as I always do when having my car serviced at Norm Reeves. Thank you, again!
10/16/2021
Veronica C. VERIFIED CUSTOMER
John was great. John was fun. John got everything done that needed to be done. Honestly, every experience I have had here was great except my first time and I think that man doesn’t work there anymore.
10/16/2021
Ana P. VERIFIED CUSTOMER
Dependable service
10/15/2021
Shahryar B. VERIFIED CUSTOMER
Great service advisor, fast service!
10/14/2021
Bill P. VERIFIED CUSTOMER
Professional courteous and quick service
Thanks
10/14/2021
Edward L. VERIFIED CUSTOMER
Awesome!
10/14/2021
Louis S. VERIFIED CUSTOMER
John was very Helpful with my Transition of my Service Contract from New York to Florida..
Thank You John for your service..????
10/13/2021
Cynthia M. VERIFIED CUSTOMER
From the moment I pulled into the service port I was impressed. I was greeted, Terrel came out and after we spoke I was shown into the waiting area while I waited for my services to be performed on my Honda. Terrel was very professional and knowledgeable. The waiting area was very comfortable and I loved the coffee machine. It did not take long but Terrel kept me informed about the progress of my oil change and tire check. We will definitely be coming back!
10/13/2021
Nancy F. VERIFIED CUSTOMER
Terrel was knowledgeable and professional. He went out of his way to make sure I knew what was going on with my car. He answered all of my questions. The service was timely and the waiting area was comfortable.
10/13/2021
Kristine W. VERIFIED CUSTOMER
Tyler provided excellent service- professional, knowledgeable , friendly. I appreciate his excellent communication and respect for my time. Very happy with the service!