Amazing service as usual ! Terrell goes above and beyond .
10/7/2021
Linda J. VERIFIED CUSTOMER
John Silva was great all around!
10/7/2021
Joanna N. VERIFIED CUSTOMER
Tyler answered all my questions and offered some good advice to freshen up my vehicle! He was friendly, informative, quick, and to the point. Look forward to be working with him on all future services for my Honda!
10/7/2021
Jacqueline Y. VERIFIED CUSTOMER
Tyler was very pleasant and provided excellent, professional service.
10/7/2021
Dana M. VERIFIED CUSTOMER
Great job
10/6/2021
Thelma G. VERIFIED CUSTOMER
Very polite and professional most seem genuinely concern. Thanks Tyler
10/6/2021
Paula H. VERIFIED CUSTOMER
Very professional and efficient
10/6/2021
Debra A. VERIFIED CUSTOMER
What great service at this location! We were traveling 3 hours away from home and got a flat tire. John was more than helpful because we knew we had a tire warantee but did not know all warantees are different at each Honda dealership so he went above and beyond, called our home Honda location, got the info then got the tire replaced quickly so we could be on our way! What a GREAT Team you have! Thanks so much for make our flat tire a good experience :-)
10/6/2021
Gary D. VERIFIED CUSTOMER
I have no additional comments.
10/3/2021
Virginia R. VERIFIED CUSTOMER
Clean place
10/2/2021
Karren A. VERIFIED CUSTOMER
Great professional service Tyler explained everything! Will definitely be back for service in the future!
10/1/2021
Teresa A. VERIFIED CUSTOMER
Terrel Sylver was very helpful and professional.
10/1/2021
Joseph D. VERIFIED CUSTOMER
I voiced concern about a Honda dealer that we had to go to while on a road trip. No type of apology from the manager here. There was also a grease spot left on the seat yesterday and I had to return to your dealership It was an inconvenience and I got no type of apology for that inconvenience. We had voiced a concern previously for a service call, filled out the survey and got NO RESPONSE. Is that how your business is run? It seems that the most anyone there is concerned about is buying my car. I have gotten several calls and emails. What's that all about??? How about responding??
10/1/2021
John G. VERIFIED CUSTOMER
Tyler was very helpful and handled my service transaction very professionally. So far I am very pleased with service from all staff members we have had contact with. Keep up the great work! John G
10/1/2021
Kenneth C. VERIFIED CUSTOMER
None
10/1/2021
Louis S. VERIFIED CUSTOMER
Just wish they would have checked the air pressure in the back tires. They changed the front tires to new ones and had them properly inflated, but the existing ones were not even close to being evenly or properly inflated. I had to stop on the drive home from the dealer to do it. Thought that was unnecessary with the inspection process having just taken place.
10/1/2021
David C. VERIFIED CUSTOMER
John is AWESOME!!
9/30/2021
John T. VERIFIED CUSTOMER
Jamie is very efficient, caring, and competent!
9/30/2021
Bill M. VERIFIED CUSTOMER
I would like upper management to know that Terrel Sylver the service advisor that I had the opportunity to do business with, treated me like I was a new vehicle customer. I went to your service department with an issue on a 2019 Honda Ridgeline that I purchased at coconut point Honda in Estero Florida a week before . I explained to Terrel that I did not buy it at your dealership and he said that was perfectly fine , he’d do everything he could to take care of me . Needless to say, he provided me with a loaner and stayed in contact with me each day til it was fixed. I hope this dealership knows how good of an employee you have there . They are pretty hard to come by these days as we all know . Thank you Norm Reeves Honda and especially Terrel for taking care of me to 100% satisfaction .