Your prices are no longer competitive
1 hr 45 min is way too lon for a service especially
with a appointment
9/29/2021
Wendy S. VERIFIED CUSTOMER
This was the first time I have taken my car to a dealership for an oil change. I was very pleased, and plan to continue this habit. The employees were kind, friendly, and helpful. Thank you!
9/28/2021
Daniel S. VERIFIED CUSTOMER
Jamie was amazing! He cares about his customers!
9/28/2021
Daniel T. VERIFIED CUSTOMER
I don’t understand why Honda or one of your service techs can’t resolve the issue of the driver’s side view mirror vibrating. It has been an issue for most Ridgelines and Pilots. It is very disappointing and not like Honda to ignore. I am ne’er 50 years of owning Honda’s and never had an issues unresolved.
Thank you
Dan Trifilo
9/28/2021
Norma C. VERIFIED CUSTOMER
Good. He solved my problems.
9/28/2021
Elaine C. VERIFIED CUSTOMER
Completely satisfied with thevsetvice
9/28/2021
Maria V. VERIFIED CUSTOMER
Jaime at Honda service was is definitely has all the tools to go out his way to make sure that all your issues are resolved without complications. He has a great personality!
9/28/2021
Keith C. VERIFIED CUSTOMER
I was having trouble with the phones trying to schedule an appointment and I had to go in and person I don't know if there's a problem not
9/28/2021
Stephanie J. VERIFIED CUSTOMER
Thank you so much Terrel for your acceptional service, as always. I will always be a loyal customer!
9/28/2021
Edward B. VERIFIED CUSTOMER
Terrell did a great job and I was very happy with his attitude and help. Your mechanic however upset me a lot. I had a tire with a problem and had to use the donut to get it to your shop. He took the donut off to replace with a brand new tire (only 8,000 miles on the one replaced) and he did not replace the donut. I got home and there was the don't in the Bach, just thrown there and not replaced. I was in slacks and a shirt and had to replace the donut under the car. NOT HAPPY!!!
9/27/2021
Hebe B. VERIFIED CUSTOMER
Excellent
9/27/2021
Edward L. VERIFIED CUSTOMER
Terrel is awesome. I will always ask for him as my service advisor.
9/25/2021
James F. VERIFIED CUSTOMER
Overall the experience was ok. I did have a few issues. The time spent waiting to check in and check out was pretty long. On the tire they replaced they did not put back on the custom Valve stem cover back. Which was noticed by myself and found before I left. After getting home and looking at the car I noticed at first what looked like the rim was damaged from being replaced but it was debris from the chemical used to replaced the tire. Could have been wiped off. Getting to the front of the car there was a greasey hand print on the front bumper by the hood. Next to the hand print looks like a chip in the paint were a possible tool had fallen and struck the bumper. I know these were not there before serves was completed on the car because it was washed and detailed before the car was dropped off.
9/25/2021
Lara S. VERIFIED CUSTOMER
Jamie gave us the best customer service I’ve ever experienced. We will always come back.
9/25/2021
Edith W. VERIFIED CUSTOMER
Excellent.
9/24/2021
Brian B. VERIFIED CUSTOMER
He was there on time, great personality great customer service
9/24/2021
Marisol R. VERIFIED CUSTOMER
John was very friendly and helpful
9/24/2021
Richard L. VERIFIED CUSTOMER
John was very personable and professional!
9/23/2021
John L. VERIFIED CUSTOMER
Appointment was made for oil change and possible rear window water leak.
My daughter went, they just did the oil change, said we would have to come back for the rear window. They did not even look at it. Car was still dirty, never even sprayed water on it. We live 40 minutes away. Poor service.
Called service manger, never returned call
Please have someone contact me
****-****-xxxx