So far so good. Won't know for awhile if it is fixed.
4/7/2021
Pamela M. VERIFIED CUSTOMER
I received a survey that asked me to sign in with my Google id. I will not do that.
4/7/2021
Ernest N. VERIFIED CUSTOMER
Tell Robert to forget about bugging service customers about his complimentary vehicle appraisal. I got a phone call a text and an email from him. All I really wanted was an oil change!
4/7/2021
Patricia H. VERIFIED CUSTOMER
You all were very busy and it was the third time I was at your place for the light stay on for my tires it was a faulty light. I had to stay there over 2 hours each time. Not the representatives fault. They were courteous.
4/6/2021
Cathi S. VERIFIED CUSTOMER
Ms. Deborah was awesome! Thorough, professional and pleasant.
Now if the office will refund one of my overpayments.
4/6/2021
Thomas H. VERIFIED CUSTOMER
Everything leading up to and including intake at the service center was great! I however am unclear as to what all was done/checked. I may be mistaken but I believe tire pressures were adjusted as I was running at 40psi with no warning light and on the way home from the checkup the tire pressure light is now on. I will recheck pressures.....adjust as needed and reset monitor as I live in Cape Coral and not worth the time to bring back to be looked at.
4/6/2021
Aline A. VERIFIED CUSTOMER
Satisfied
4/6/2021
Orialy D. VERIFIED CUSTOMER
It’s a pleasure going to Norm Reeves Honda for service on my Pilot especially having Terrel as my Advisor things always go smoothly.
4/5/2021
Gayla S. VERIFIED CUSTOMER
Just purchased new 2021 Honda Ridgeline from Max Mallard at Norm Reeves Honda. Max is always superior in the customer service he provides. Max made sure our issue was handled promptly and to our satisfaction. Did not see Rachel Metzger.
4/5/2021
Neil P. VERIFIED CUSTOMER
Truck was not washed. You go out of the way to mention a car wash worth 19.95 and nothing was done. Oil change and tire rotation was fine.
4/5/2021
Thomas S. VERIFIED CUSTOMER
Waiting three hours for a software update and an oil change?
4/5/2021
Colin F. VERIFIED CUSTOMER
Brian was excellent
4/4/2021
John C. VERIFIED CUSTOMER
always satisfied with the service
4/4/2021
Teresa T. VERIFIED CUSTOMER
Thanks for your attention
4/4/2021
Gay H. VERIFIED CUSTOMER
It should not take 2 hours for an oil change and tire rotation. Not to mention my 1 hour round trip driving time. My service representative was very professional.
4/3/2021
Terry S. VERIFIED CUSTOMER
John was excellent
4/3/2021
Greg M. VERIFIED CUSTOMER
John was very polite and thorough.
4/2/2021
Patricia H. VERIFIED CUSTOMER
She was very professional and helpful. You all were extremely busy, which is a good thing for you. I will be back next week to get it all straightened out
4/2/2021
Mary Q. VERIFIED CUSTOMER
Deb was very helpful and I was taken in rather quickly even though I had no appointment. Also I unexpectedly had to replace a tire in your prices were very competitive with the local tire stores. So I just had your people do it. Then they even wash my car for me.