Chas is great. He is very attentive to my needs and answers my questions with complete knowledge of my VW. I have the utmost trust in the service department.
1/9/2023
Millicent M. VERIFIED CUSTOMER
Thank you for your service today (1/07/2023). So far,
it's a job well done. I also appreciate the timing
because my appointment was passed due.
The courtesy over-all was very appreciated and the
timing was right. thanks!
1/8/2023
Claire R. VERIFIED CUSTOMER
Good service
1/8/2023
Darryl D. VERIFIED CUSTOMER
VW parts very pricey. Otherwise happy.
1/7/2023
Barbara T. VERIFIED CUSTOMER
I always get the best service and the best treatment from Michael and all associates at Norm Reeves Volkswagen. Thank you for being a company I can trust.
1/7/2023
Rina R. VERIFIED CUSTOMER
Michael goes above and beyond. Thank you for making us feel important when we come in with a service need.
1/6/2023
Mark B. VERIFIED CUSTOMER
Great service as usual. Chas is always courteous and informative. I enjoy interacting with him every time I come in.
1/6/2023
Edward R. VERIFIED CUSTOMER
Excellent service
1/6/2023
Marbella S. VERIFIED CUSTOMER
I am completely satisfied with the service that I received today,
and I thank Chas for the way he is always willing to help me.
1/5/2023
Tina R. VERIFIED CUSTOMER
Chas was great and actually impressive. He resolved all the issues we had with the atlas and even handled one that we didn't we didn't know was an issue. Great service
1/5/2023
Karen E. VERIFIED CUSTOMER
I was not there but called Chas. He explained what service the passst had. Very satisfied with Chas service
1/5/2023
Sahvannah H. VERIFIED CUSTOMER
Very kind!!!!
1/4/2023
Dean S. VERIFIED CUSTOMER
Very happy with the service and staff at your dealership, Michael Ghiris was great service advisor,I like that I was kept up with txt and especially video as what was happening with my vehicle, no complaints
1/4/2023
John P. VERIFIED CUSTOMER
Your dealership service department has exceeded my expectations on every point of contact before and during my visit. I split my time between here and Duluth MN. I wait until I get here when possible for service.
Car wash is still a surprise to me --- an unexpected treat.
1/4/2023
Michael . VERIFIED CUSTOMER
Service was good . But I did not appreciate not being called back for 2 1/2 hours as to status of repairs. I was told it would only take 1 hr to c what was needed and then I would b called as to necessary repairs and cost. After 2 1/2 hrs I called to c what was going on. After numerous phone transfers I was only able to leave a message for mike. Two additional phone calls were made and then I finally got a call from mike as to status.
The work that was done was good but the communication was poor.
1/4/2023
Cacilie A. VERIFIED CUSTOMER
Michael is awesome
1/4/2023
Christhoper F. VERIFIED CUSTOMER
Very good customer service and helpful as this was first visit
1/1/2023
Timothy G. VERIFIED CUSTOMER
Thanks
1/1/2023
Donald M. VERIFIED CUSTOMER
No problem, great service!!
1/1/2023
Ashley C. VERIFIED CUSTOMER
Love everyone here at Norm Reeves! Everyone is super nice and a pleasure to work with!