Highly satisfied with the way Michael handle the situation. My vehicle got taken care off
1/28/2022
Preston M. VERIFIED CUSTOMER
Thanks for taking care of me wife is happy
1/27/2022
David C. VERIFIED CUSTOMER
Extremely satisfied and your staff was exceptionally professional and patient and very knowledgeable of my car and what was needed. Thank you. Very satisfied
1/27/2022
Liz R. VERIFIED CUSTOMER
Michael accommodated us on a moment’s notice after we notified him of an unbalanced tire installed a few days earlier. The affected tire was rebalanced and road tested to ensure that all was well. This will hopefully put an end to our tire saga…fingers crossed, as we’ll be on the high very soon. Thanks again to Mike for his help, as well as to the service manager.
1/26/2022
Anastoshia S. VERIFIED CUSTOMER
The customer service received from Michael Ghiris was awesome!! Thanks again.
1/26/2022
David M. VERIFIED CUSTOMER
Michael, as always, was very helpful.
However, I’m somewhat disappointed
that VW USA doesn’t have a way to diagnose
the problem that my Atlas has, which is a jerking motion
while accelerating.
I’m not looking forward to my 1500 mile return trip to
Massachusetts.
1/26/2022
Susan H. VERIFIED CUSTOMER
Thank you for making this so easy!
1/25/2022
Helen C. VERIFIED CUSTOMER
Looking forward to it
1/25/2022
George G. VERIFIED CUSTOMER
I addressed an issue with the front sensor assist in the info center. You did a scan of the computer, the results were a code that was deleted. I was not off your lot and the same issue came up again.
I expect this issue to be resolved. If the sensor needs to be replaced then do it. The car is under warranty. If not resolved I will take it your upper management. Please reply.
1/25/2022
Ken S. VERIFIED CUSTOMER
Thanks for the excellent service!!!
1/23/2022
Estelle M. VERIFIED CUSTOMER
You were able to accommodate my schedule. A friendly greeter came out to my car when I arrived. Staff was Proffessional and courteous. I also loved that you washed my car.
1/22/2022
Ashley B. VERIFIED CUSTOMER
Michael was super friendly and helpful. Very knowledgeable and thorough regarding my Golf. Michael and Dalton went the extra mile servicing the car, as well as talking to me after the service to take care of any additional concerns. Great VW knowledge and stellar customer service from both Michael and Dalton. Would recommend.
1/22/2022
Rejean B. VERIFIED CUSTOMER
Excellent
1/22/2022
Liz R. VERIFIED CUSTOMER
Both Michael and his manager resolved the issue concerning my outdated tires. They corrected the situation completely. I wasn’t happy about paying for tires twice in 3 years, but my safety concerns were resolved.
1/21/2022
Michael B. VERIFIED CUSTOMER
I was very happy to be able to bring our vehicle in on short notice. Service was fast and efficient. There is a comfortable waiting area along with many friendly hellos.
1/20/2022
Gerald G. VERIFIED CUSTOMER
Could not be happier with the Christian and his entire team.