They are always friendly and helpful and make feel good about my car being in great hands
5/14/2021
Harry S. VERIFIED CUSTOMER
Danielle did not communicate when service was completed. She relied on Robert to tell us which he did not. When we brought up a concern that our vehicle wanders at highway speeds her reply was we will do a safety inspection at 10,000 miles. I don’t believe we should wait to have the vehicle in safe operating condition.
5/14/2021
William P. VERIFIED CUSTOMER
She was fabulous!! Even found my keys that I thought I had lost. Give her a raise!!
5/14/2021
Thomas G. VERIFIED CUSTOMER
Wouldn't do business anywhere else. Danielle is top-notch.
5/14/2021
David C. VERIFIED CUSTOMER
Wonderful team you have.
5/14/2021
Vanessa P. VERIFIED CUSTOMER
Danielle was wonderful and helpful!
5/12/2021
Barbara T. VERIFIED CUSTOMER
Danielle explained why it was best not to rotate the tires since I bought 2 new tires a year ago, & it would be best to keep the new ones on the front.
5/12/2021
Sean P. VERIFIED CUSTOMER
Danielle is an excellent employee and a big reason I get my car serviced at this dealership. She is friendly, approachable and honest.
5/12/2021
Ron W. VERIFIED CUSTOMER
Interior was left with grease spots on door sill and handle. Service Alert was not reset by tech. I had to find a solution on YouTube. Subpar service just like the Honda side.
5/11/2021
Arthur D. VERIFIED CUSTOMER
Christina and Danielle did a great job accommodating my service needs and schedule
5/7/2021
Patrick O. VERIFIED CUSTOMER
Danielle is outstanding....
5/6/2021
Bruinela D. VERIFIED CUSTOMER
Fast and efficient service!
5/4/2021
Jeffrey L. VERIFIED CUSTOMER
Danielle is exceptional
5/4/2021
Richard L. VERIFIED CUSTOMER
no safty check
4/30/2021
Richard B. VERIFIED CUSTOMER
My experience was just over five hours and cost nearly $1000
Nothing against personnel; however, the procedure was somewhat disjointed! I sat in the waiting room for four hours with not even anyone approaching to let me know how it was going! Then, to make things worse after the four hours the car did not respond fully when I took possession had to bring it back and wait another hour. The total experience was a five hour nightmare! However, Anthony was sensational the young lady in there the receptionist was sensational but maybe you could fine-tune the methodology... If you were to Add the hour Drive round-trip plus the five hours I was sitting in the waiting room, a total six hour nightmare, I would like to be compensated for my time; i’m just saying! Yes I’m upset, and yes I’m disappointed in Port Charlotte Volkswagen... The question is, will it be a next time?!?!?!?!?!
4/30/2021
David R. VERIFIED CUSTOMER
With the covid problems affecting everything it took longer than usual to get parts but it got done and I'm satisfied!
4/29/2021
William S. VERIFIED CUSTOMER
Well didnt work with a Danielle Wagner. Worked with Christopher and I thought he has great customer service skills. Look forward to working with him again.
4/28/2021
Jorge G. VERIFIED CUSTOMER
She is beautiful and nice
4/23/2021
Sue W. VERIFIED CUSTOMER
Danielle was extremely nice, professional & prompt with making sure my car was serviced as quickly & efficiently as possible.