Spencer did a great job. He gets an A+ for service, communication and effort. The company is lucky to have him as an employee.
8/19/2021
Maria H. VERIFIED CUSTOMER
The best part was having a nice clean vehicle!
8/19/2021
Robert J. VERIFIED CUSTOMER
Everything was good
8/19/2021
Doreen G. VERIFIED CUSTOMER
He was very good and pleasant and answered my questions
8/19/2021
Cecilia S. VERIFIED CUSTOMER
How far open is the tailgate on my Subaru outback supposed to go when I hit the up button for it to open? Mine only goes up about a foot and a half
8/18/2021
Kirk Y. VERIFIED CUSTOMER
They did a good job
8/18/2021
Jerry F. VERIFIED CUSTOMER
N/A
8/17/2021
Kruse Ford. VERIFIED CUSTOMER
Great service!
8/16/2021
Stephen D. VERIFIED CUSTOMER
Just fine.
8/15/2021
Audi D. VERIFIED CUSTOMER
It was wonderful service Joe was very helpful
8/15/2021
Darlene D. VERIFIED CUSTOMER
He was great
8/14/2021
Jaime Z. VERIFIED CUSTOMER
Your crew has always treated me right. I appreciate them and their work. Thanks guys.
8/14/2021
Joyce S. VERIFIED CUSTOMER
Great experience with them.
8/13/2021
Mark B. VERIFIED CUSTOMER
Chuck is always great
8/13/2021
Audi D. VERIFIED CUSTOMER
Awesome worker
8/12/2021
Heidi R. VERIFIED CUSTOMER
I am always very pleased while working with Kruse Motors and Chuck. I feel like everything is always explained so well to me and I appreciate the awesome customer service I receive from everyone I come in contact with at Kruse. I am a very happy customer!
8/11/2021
Kruse Ford. VERIFIED CUSTOMER
The service department is top notch!
8/11/2021
Dustin S. VERIFIED CUSTOMER
Great service
8/10/2021
Micheal S. VERIFIED CUSTOMER
Got an email saying car was done! Then a call about having to replace 15 of the 20 lug nuts on vehicle so they didn't rotate tires. Car wasn't washed, and no new sticker on windshield for when oil was changed! Not happy! Still waiting for a call on my pickup saying parts are on on recall!
8/8/2021
Patricia M. VERIFIED CUSTOMER
This is not a slam of Spencer, but if your overall policies. We purchased our vehicle from Kruse 2 months prior to the oil change I scheduled. Kruse did the previous oil change on this vehicle prior to our purchase. Yet some how in 2 months the struts went bad and the oil lines needed replaced. What a joke…what kind of customer service is that. Had I not complained, how much would you have charged me? Yes, it is being repaired at no cost. Oh and the seat that we agreed would be fixed at time of purchase will also be fixed by the company per our agreement.
Your service practices are very shady. You set up people like Spencer to take heat for slimey company policies. Please do better