I was kept informed totally during the repair/warranty process. Thank you!
12/25/2021
Dennis B. VERIFIED CUSTOMER
Super nice people working on my vehicle and service manager was so helpful!
12/25/2021
Lucinda S. VERIFIED CUSTOMER
Extremely helpful. This is a very stressful time of the year for me I couldn’t of been more happy with the service that was provided
12/24/2021
Layne W. VERIFIED CUSTOMER
I wanted more for my trade in and the financial guy was a pushy and rude. He wanted me to buy the warranty, which I understand but he was kinda rude and pushy which made me say no right away. He didn’t care about my experience. My salesman Devon was great, kinda, patient and explained things well.
12/24/2021
Carmel E. VERIFIED CUSTOMER
Did not fix problem
Had to replace filters that were
Dirty I've only put 3000 on truck since purchased thought it should have been done at pre inspection so my first free oil change cost me 150.00 guess I don't need anymore free oil changes I'm done
12/23/2021
Shawn W. VERIFIED CUSTOMER
Joe was very professional, gave me the information quickly and comprehensively so I understood all of it... also a very nice person
12/19/2021
Peter B. VERIFIED CUSTOMER
Appreciate you all! Tom sold me on Kruse, Paige has been awesome for my wife and I, Austin & Mike have been highly professional and honest.
12/18/2021
Sean M. VERIFIED CUSTOMER
Will do. Chuck was great as always
12/15/2021
Jay F. VERIFIED CUSTOMER
It was recommended that I change the cabin filter. I declined the service cause I had a filter at home. When I went to change the filter Sunday night, I found 3 issues. First, there was a screw missing. This may have been missing before I’m not sure. Second, the cover for the filter was not on. It was installed upside down and was hanging off to the side. Third issue, the old filter was reinstalled upside down. If you’d like to see a picture of the cover I can send that to you.
12/13/2021
Dennis S. VERIFIED CUSTOMER
Happy
12/12/2021
Scott K. VERIFIED CUSTOMER
Kept me very informed of the vehicles progress through their shop. Extremely professional!! Thank you for an awesome job!
12/11/2021
Jonathan G. VERIFIED CUSTOMER
Thanks for the quick turnaround
12/10/2021
Sandra M. VERIFIED CUSTOMER
All ready done
12/10/2021
Angela S. VERIFIED CUSTOMER
I had my first vehicle servicing plus needed brakes fixed and buffing scratches. I got a text at 11 saying not to worry I will get called when it was done. Heard nothing all day. At 3:30 and 4:30 I text if my vehicle is done. No response. I called and was transferred several times to get an answering machine. Left message. Still no response. At 4:50 I got a hold of a lady that doesn’t work in service, but said she had my paperwork so it must be done. She said the one in charge left for the day. REALLY?!?! Alls she knew was what the papers said when I asked if the brakes were fixed, how the buffing went, etc. Today nobody still called me. My papers were laying in the vehicle when I picked it up late last night. Now I have questions on the battery. It says state of charge 56%. I see alignment was a fail and another page says alignment needed. Basically I am really disappointed with lack of communication.
12/9/2021
Kelly K. VERIFIED CUSTOMER
Joe was very polite, very helpful, timely and wonderful to have as a service rep! I hope we get to see him at my next service appointment! Great guy!
12/6/2021
Micheal S. VERIFIED CUSTOMER
I was treated very well at Kruse GMC Service. I really liked getting a ride to the cafe and back during the time service was being performed on my vehicle. Thank you
12/5/2021
Joyce F. VERIFIED CUSTOMER
I was impressed with your tech person figured it out quickly.
12/4/2021
Duane D. VERIFIED CUSTOMER
Wasn’t happy to have to make two trips
12/4/2021
Keith J. VERIFIED CUSTOMER
Good fast service and I was taken very good care of.
12/4/2021
Joan Y. VERIFIED CUSTOMER
Chuck was courteous and kept me appraised of what was happening. When my car was finished, he explained what service had been completed.