David went above and beyond and was pleasant to deal with.
10/20/2021
Yashoda S. VERIFIED CUSTOMER
Andrea was very helpful by explained everything that needed to be done and made sure it was completed in a timely manner.
10/20/2021
Michael W. VERIFIED CUSTOMER
David Banks is amazing. Friendly and very helpful with suggestions for my vehicle. I’m glad to be served by him every visit to the dealership.
10/20/2021
David K. VERIFIED CUSTOMER
Joe is the best.
10/19/2021
Bert J. VERIFIED CUSTOMER
Excellent service
10/19/2021
Erseline O. VERIFIED CUSTOMER
His pleasant nature,patience and responsiveness is second to none!!!
10/19/2021
Howard M. VERIFIED CUSTOMER
Been worrying with Joe for many years. Always great to know the service professional you are dealing with. Joe is focused on client service and is honest and direct about the time needed to service the vehicle.
It is because of professionals like Joe that I bring my car to Infiniti of Manhasset
10/18/2021
Richard L. VERIFIED CUSTOMER
Two negatives:
1. I requested an air filter and an oil filter plus a look at my brakes based on feedback from my last service (oil change) on 8/31/21 that was conducted by Joe.
I was mistaken. Instead of an oil filter I meant to request a cabin filter. If my last service was reviewed it would have been noted that I had an oil change 7 weeks ago and another was hardly necessary. Service should have questioned it and advised what filter was actually required and necessary. A waste of time and money.
2. Charging a 4% surcharge for credit card payment at this dealership is not only ridiculous and a disservice to your repeat customers, I can see a cash discount, but an up-charge? How many people use cash today and how many people know exactly what a cost of service will be in advance to have that amount of cash readily available.
Both instances appeared to be nothing more than a money grab. I feel taken advantage of by this dealership and it is very disappointing.
Your response will be appreciated.
10/18/2021
Xili H. VERIFIED CUSTOMER
Nice?good job!
10/14/2021
Christina P. VERIFIED CUSTOMER
Service at Manhasset Infiniti is excellent!
10/14/2021
Jimmy C. VERIFIED CUSTOMER
David Banks is very knowledgeable in regards to my Infiniti vehicle and I’m very satisfied with the service I received.
10/14/2021
Carrol M. VERIFIED CUSTOMER
First time customer. Pleased with pleasantness of staff, including receptionist & cashier. Service Advisor, “Joe,” was courteous & thorough. I will return for future service on my vehicle.
10/14/2021
Kevin B. VERIFIED CUSTOMER
Really great service, followed up on all aspects of my service looking forward to dealing with her again!!!!
10/13/2021
Bruce C. VERIFIED CUSTOMER
Great job
10/13/2021
Harry L. VERIFIED CUSTOMER
Joseph was very knowledgeable and helpful
10/12/2021
Mike S. VERIFIED CUSTOMER
Joseph is the best !!!!
Thank you
10/12/2021
Fredy (Omar. VERIFIED CUSTOMER
Excellent
10/12/2021
Sapnam S. VERIFIED CUSTOMER
Nice work
10/12/2021
Toni A. VERIFIED CUSTOMER
I walked in upset n irritated after the quick n personnel service I received may I add with a smile that my vehicle was serviced superbly n quickly Hats off to the service crew at Manhasset’!