INFINITI of Manhasset Auto Repair Service

Great Service as always from David Banks and the Infiniti of Manhasset family

When I checked in I asked the person if they could take off the old registration decal and put the new one on. He said sure. When I asked banks he said sure. When I got the car it was not replaced. The decal was still on the dashboard together with the number sign you assign to the car. I went back and a representative was at the door and I told him It was not replaced. I also asked why the car was not washed and he shrugged and said they don’t wash cars anymore. When asked why he said he didn’t know but it could be because of Covid. When I came into your building there was nobody at the reception desk. I asked the person in the middle booth who just looked at me and pointed to the booth at his right and said he would take care of me when he comes back. After waiting 15 minutes I went down and that person who was supposed to take care of me was busy on his phone. After a couple of minutes I went to him and he just said that somebody else would handle our service. I have leased 3 cars at your store and service over 8 years you have consistently lowered your standard. No car wash anymore. No loaner. Your waiting room has not been updated during those 8 years. The attitude is like “ I don’t care” nobody looks up and say “ Can I help you” when I leased my cars at your store I was promised a loaner car, a car wash and first class service. That is not existing anymore. A smile and a hello when you come in goes a long way. Your staff looks like it is a total bother to see another customer. Sorry I think I have been at your location the last time. I will go somewhere else the next time for service and get my next car.

Joe is the BEST his attentiveness towards his customers are A1

Joe is top notch. I have been driving for 45 years and in getting my car serviced joe was the best. I will definitely be back

Explained in detail kept us apprised of status of service

Great service!!!!

Very satisfied

Job well done. Joe was on his game!

Joe Bosco was a pleasure to work with and is an asset to your company.

David Banks is the best!!

I only come to this location because of David. He’s always been my service advisor and has always been excellent. He’s knowledgeable and gives good vehicle related advice.

Joe is a real asset to your company

David Banks is wonderful!!!! He fully explained everything that was wrong with my car and offered great advice as always!!!!

Always like coming home when my car is taking care of.

Infiniti. manhasset service department is the best!

David is always extremely helpful, honest and partners with me on whatever my vehicle needs to help me come up with a plan of action that works best for my needs. He is by far the best person I have worked with at any infiniti I’ve visited! (I leased my car at valley stream and stopped going there after a few service visits because of poor service and experiences). He’s amazing and I hope to always work with him for as long as I am a customer of Infiniti!

Great service

David Banks is the best and an amazing asset to your team!

Thanks for your great services you provide me and fix my car.

Vinny was a joy to work with. It was my pleasure to have my vehicle serviced at Infiniti of Manhasset.