Excellent service! Jamel was friendly and patient to answer my questions.
8/22/2022
"Vincent S. VERIFIED CUSTOMER
Tge service was excellent as usual ! Thank you David and your team !
Vincent Scott
8/20/2022
William B. VERIFIED CUSTOMER
Best service I had in years
8/20/2022
Charles G. VERIFIED CUSTOMER
David Banks was a complete pleasure, courteous and kind. Attended to my needs very quickly and made my experience at Manhasset Infinity a total pleasure.
8/17/2022
Sharon R. VERIFIED CUSTOMER
The dealership and David are the best!
8/16/2022
Peter T. VERIFIED CUSTOMER
Outstanding service
8/14/2022
Bruce M. VERIFIED CUSTOMER
Still not happy with the replacement unit installed. It works terrible with my IPhone 12. The technology is terrible. Even the cheapest cars have better blue tooth connections
8/13/2022
Alexandra D. VERIFIED CUSTOMER
David Banks is always great. He does a good job setting expectations with the wait time and explaining the required service. The ladies at the counter are also very pleasant. I wish Infiniti would resume car washing after service. It’s a shame that non-luxury brands like Mazda provide that basic service.
8/10/2022
Roberto C. VERIFIED CUSTOMER
Always Excellent Customer Service
8/9/2022
Bernard B. VERIFIED CUSTOMER
Consistent and perfect service over the years. I wouldn’t trust my father to be serviced by anyone else.
8/9/2022
Calvin S. VERIFIED CUSTOMER
I dropped my SUV off in the morning for repairs. I work in the area so I stopped by the dealership to use the rest room on the way to grab lunch. Jamel saw me walk in and went out of his way to notify me that my vehicle was ready early. What a great surprise. Job well done by everyone
8/5/2022
Thomas S. VERIFIED CUSTOMER
David was extremely helpful yesterday. And really provided a personal touch to resolving our car concerns. Thanks.
8/4/2022
Alan L. VERIFIED CUSTOMER
David Banks as usual, was terrific. I am very pleased with today’s service and my full experience. Thank you so much. Alan L
7/29/2022
Barbara S. VERIFIED CUSTOMER
Always superb customer service! Dave ensures on necessary repairs / maintenance work is done and always start reasonable cost, with a thorough check of my vehicle.
7/28/2022
Horacio J. VERIFIED CUSTOMER
Highly satisfied with service and service team.
7/27/2022
Patrick G. VERIFIED CUSTOMER
You guys are great — head to toe — I only go to this dealership because of the service department!!!!!!! Thank you for taking care of the customers ????
7/27/2022
Paul D. VERIFIED CUSTOMER
We have a brand new QX60 and there’s a known issue with the transmission but there’s no fix for it. We bought an Infiniti from you 5 years ago and the transmission had to be replaced. We bought a new one from you 3 months ago and was told the transmission was redesigned. My wife brought it in on Monday and was told we know the issue but can’t fix it. Seriously!?? This is the last Infiniti I will ever own.
7/27/2022
Thomas L. VERIFIED CUSTOMER
Waited three hours for my first new car check up only to find out they never started. Unacceptable!!
7/27/2022
Fatmir B. VERIFIED CUSTOMER
I would like to thank David Banks for being very courteous and accommodating. Making me feel like family instead of just a customer. He is one of the reasons I have stayed with this dealership.