Oil change is advertised at 19.99. When my husband went to pay, the bill was $40.26. He left then returned to question the bill. The serviceman said since it needed 6 quarts of oil that’s why it cost more. Also the invoice said we requested a chassis lube, which we did not. This is the second time this has happened to us. He then reduced the bill to $29. I can’t imagine a quart of oil would cost $10. This is where our frustration comes in.
5/26/2021
Harold O. VERIFIED CUSTOMER
Best job ever!????
5/25/2021
Michael M. VERIFIED CUSTOMER
Great service as always. Will buy my next Jeep here!
5/25/2021
Darleen P. VERIFIED CUSTOMER
I am amazingly happy with the quality of the whole crew. They went way above and beyond to help me with my needs. They deserve an A+ in my book!
Thank you to all!!!???? Darlene
5/22/2021
Kent K. VERIFIED CUSTOMER
Please no more surveys
5/22/2021
Gary W. VERIFIED CUSTOMER
Good service
5/22/2021
Steve G. VERIFIED CUSTOMER
Very happy with Christian and staffs work with unusual circumstances as I don't live in the area.
5/22/2021
Dennis W. VERIFIED CUSTOMER
Without the support of the manufacturer Randy’s hands are tied. How a company the size of Fiat does not have a program to have the Navigation System updated regularly is beyond my comprehension. The inaccuracy was pointed out one day after delivery and now after two years it is still not fixed. Meanwhile Randy is trying his best to correct this issue, a issue which Fiat stated would be fixed shortly after purchasing. Why he is rated for this disaster is inexcusable. He has done everything over and above any normal service. His performance is excellent
5/21/2021
David P. VERIFIED CUSTOMER
Gave me professional service from start to finish.
5/20/2021
Erik S. VERIFIED CUSTOMER
EXCELLENT AND QUICK SERVICE!!!
5/19/2021
Jeff W. VERIFIED CUSTOMER
Matt is a pleasure to work with! Thanks Matt!
5/19/2021
Kathryn S. VERIFIED CUSTOMER
Dave was thorough and thoughtful. It was the best experience I have had at a dealership nationwide.
5/18/2021
Mary W. VERIFIED CUSTOMER
Friendly and made me feel like a valued customer
5/18/2021
Jeff P. VERIFIED CUSTOMER
Well done
5/18/2021
Warner S. VERIFIED CUSTOMER
I still cannot have the engine stop when I stop I'm going to test it some more tomorrow morning and let you know I went into the settings and it said the the stop start not ready I'm not sure what that what that means if I push the little a on the dashboard it says the stop sort is off so I push it again so it's on but it's not ready I'm not sure what that means
5/18/2021
Bill L. VERIFIED CUSTOMER
Very satisfied with Matt's diagnosis and solving of the problem
5/18/2021
Randy F. VERIFIED CUSTOMER
Have noticed right away that the Jeep has improved in mpg by at least 4 mpg. Runs like a charm. Thank you for the service and improvements to my vehicle. Sincerely, Randy F
5/16/2021
Jerome Z. VERIFIED CUSTOMER
Completely satisfied.
5/14/2021
Eric K. VERIFIED CUSTOMER
After the initial delay in providing an update on day 1, Matt was very responsive in letting me know the game plan and getting me into a rental since the vehicle issue was going to take an extra day or two. The team was thorough in their approach to addressing the electrical issue. Once they felt confident in the trouble shooting results they kept the vehicle for one last test the next morning. My Wrangler is now fixed and ready to roll. Thank you Matt and team for the great service.
-Eric K