It took 4 hours to do diagnostic, when a mechanic the previous day told me it would only take 1 hour
5/6/2021
Ashis M. VERIFIED CUSTOMER
Awesome
5/6/2021
Mark L. VERIFIED CUSTOMER
Great job...thank you
5/5/2021
Janice F. VERIFIED CUSTOMER
Thank you. Great service.
5/5/2021
Shakiba A. VERIFIED CUSTOMER
Absolutely the best service I’ve ever had. Will definitely be back to visit Livermore Audi and Ismail. 5 stars
5/5/2021
Craig H. VERIFIED CUSTOMER
Very good communication from Nancy. They identified and fixed the brake problem.
5/5/2021
Alejandro G. VERIFIED CUSTOMER
The team at Livermore AUDI service department is the best. They are courteous, respectful, and efficient. I would recommend them to anyone that wants a luxury brand experience.
5/4/2021
Alina B. VERIFIED CUSTOMER
The staff was great, they worked hard and fast for me, making me comfortable at the same time.
5/4/2021
Edmund W. VERIFIED CUSTOMER
Car was ready sooner than I expected. The check in process text and progress along with the videos on check in and service by the technician was great. Keeps you informed where the repair process is and put a personal touch. Kudos on a job well done!
5/4/2021
Stevan J. VERIFIED CUSTOMER
As always, the customer service at Audi is stellar. Ismael was extremely helpful and gracious.
5/4/2021
John C. VERIFIED CUSTOMER
Ismael did an exceptional job. I felt he did above and beyond my expectations. I would definitely work with him again in the future. Thanks.
5/2/2021
Judith P. VERIFIED CUSTOMER
Ismael is knowledgeable, professional and personable.
5/2/2021
Carl K. VERIFIED CUSTOMER
Wry polite and professional.
5/2/2021
Lori S. VERIFIED CUSTOMER
Josh did a great job. Very courteous and attentive to detail.
5/1/2021
Yassar S. VERIFIED CUSTOMER
Josh was a great help
He followed up and kept us informed at all times
Thanks Josh
5/1/2021
Revis And. VERIFIED CUSTOMER
The service was excellent and the turnaround time was great. However, the text notifying me that the car was done only indicated that part of the work was completed and did not indicate that the oil change was completed. I was notified of this by phone. The text message should be more complete in terms of work that was completed.
5/1/2021
Matthew S. VERIFIED CUSTOMER
I’m very happy with the service, Joshua Choy was very attentive to detail and his manager Johnny was very kind and courteous. I am very satisfied with Audi Livermore
4/30/2021
Mary S. VERIFIED CUSTOMER
Nancy’s always goes above and beyond to provide the best service! I appreciate her professionalism, kindness and work ethic! Nancy is the best!
Mary S