All staff very polite! Kept me well informed! GraceP
4/22/2021
Daniel S. VERIFIED CUSTOMER
Nancy was great!
4/22/2021
Shirley W. VERIFIED CUSTOMER
Josh was nice and very professional. Knew his stuff and kept me informed.
4/22/2021
Rafael G. VERIFIED CUSTOMER
Great customer service
Thank you
4/21/2021
Erik H. VERIFIED CUSTOMER
Ismael is always great to work with.
4/21/2021
Michael G. VERIFIED CUSTOMER
Ismael was a great help getting our car in and explaining the scope of service. Communication was timely, informative and to the point. Very happy with the service he provided and with Livermore Audi overall.
4/21/2021
Charissa R. VERIFIED CUSTOMER
Great job!
4/20/2021
Rick C. VERIFIED CUSTOMER
Excellent, as usual.
4/19/2021
Alekha O. VERIFIED CUSTOMER
Thank you Nancy for the great service this time ..keep it up ..
4/19/2021
Kenneth C. VERIFIED CUSTOMER
Nancy Frasula, service advisor is the best. We can always count on her.
4/18/2021
Doug M. VERIFIED CUSTOMER
Great service, just wish your prepaid service program goes beyond 85k
4/18/2021
Mark C. VERIFIED CUSTOMER
Josh Choy was very helpful. I appreciate the good service.
4/17/2021
Karthik M. VERIFIED CUSTOMER
Joshua went above and beyond n delivering the car to us after the service. Much appreciated.
4/17/2021
Justin N. VERIFIED CUSTOMER
Excellent service! Above and beyond! Highly recommend!
4/17/2021
Nathan D. VERIFIED CUSTOMER
Nancy kept me apprised of what was going on with my car. She is thorough and knowledgeable. She is very pleasant and a pleasure to have her as a service rep.
4/17/2021
Van B. VERIFIED CUSTOMER
Thanks!
4/17/2021
Mohamed B. VERIFIED CUSTOMER
I really appreciate Ismael customer service. Paying $2.5k out of pocket is not fun but he definitely made it bearable. All my audi service going forward will be handled Ismael only.
4/17/2021
Thomas C. VERIFIED CUSTOMER
Ismail went above and beyond to take care of us. He is a true asset to the Audi service department.
4/17/2021
David M. VERIFIED CUSTOMER
I was told that the wheel accessories in the back of the car would be put back and they weee not. Also having had the vehicle for 3 days I thought it would be charged and washed. Perhaps my expectations were set by Tesla’s service department