Thank you very much. My overall experience was great.
David O
3/12/2021
Joseph A. VERIFIED CUSTOMER
Great guy.. very patient and respectful
3/12/2021
Robin D. VERIFIED CUSTOMER
Livermore Audi has exemplary service. What a great service team and Nancy is truly thorough, knowledgable, professional and a pleasure to work with. PLEASE thank her for me. Robin D
3/11/2021
Sue S. VERIFIED CUSTOMER
He was very knowledgeable & helpful to work with me over the phone & during appt. Really appreciated his help.
3/11/2021
EDWARD S. VERIFIED CUSTOMER
Nancy is very customer-service oriented.
3/11/2021
Liza F. VERIFIED CUSTOMER
Nancy is amazingly knowledgeable, and has superior customer service!
She always makes recommendations and offers alternatives for work needed as must haves and/or should do!
I drive all the way from San Jose just to work with Nancy!
As an HR Manager I know how hard it is to keep loyal, knowledgeable employees and Nancy exemplifies both.!
3/11/2021
Richard B. VERIFIED CUSTOMER
Ismael was professional, knowledgeable and friendly. He answered all of my questions and the service was completed in less than the 2 hours he estimated it would take. Very satisfied customer here. Thanks for a job well done!
3/10/2021
Hardik K. VERIFIED CUSTOMER
Person was really very helpfull. I really appreciate whatever was done to make this deal happen. Thanks alot. This is my 1st ever car from AUDI and i am truly thankfull to the livermore executive who helped me out with everything. Thank you
3/10/2021
Sandi L. VERIFIED CUSTOMER
Very impersonal. Nothing like my experience for 7 years at Santa Monica Audi. I’m not even sure they did the work. The stupid video was about the tires. They would not do a quick look at the suspension that was making noise without charging $250 or so for diagnostics. Why do service with you? I may try Concord next time.
Santa Monica knew me by name. Got me whatever loaner car I wanted.
I just moved here and am very disappointed. Makes me want to buy my next Audi somewhere else.
3/10/2021
Sivateja N. VERIFIED CUSTOMER
service was really good and Ismael is simple awesome!
3/10/2021
Marilyn Y. VERIFIED CUSTOMER
She was absolutely amazing: very friendly, took care of everything in a timely manner.
3/10/2021
Quan S. VERIFIED CUSTOMER
Joshua is a very nice and helpful service person.
3/10/2021
Dirk S. VERIFIED CUSTOMER
Johnny, as always, has the best customer service and is an asset to the Audi organization.
3/10/2021
Michael P. VERIFIED CUSTOMER
The Livermore Audi Team does a great job, keep customers informed and the work is done very timely
3/10/2021
Rick C. VERIFIED CUSTOMER
Nancy is always very friendly, extremely knowledgeable and incredibly efficient.
3/10/2021
Raghwinder S. VERIFIED CUSTOMER
overall good, she is nice and experinced lady
3/10/2021
Kal P. VERIFIED CUSTOMER
Uber didn’t work too well. Pretty long delays. Next time will opt for a loaner car
3/10/2021
Ed B. VERIFIED CUSTOMER
Friendly and communitive. Hope to get him next service.