She is very kindly.
So, I am very very satisfied.
I appreciate it.
12/1/2020
Peter T. VERIFIED CUSTOMER
Joshua is professional and great customer service.
Much better experience this time compare to last service visit.
Keep up the great work.
Thank you!
Hilary
11/29/2020
Roger R. VERIFIED CUSTOMER
My e-Tron said I need to come in for an oil change and car only had 600 miles on it and it has no oil. So, I called and a very nice lady said yes I needed to bring it in just to have the computer reset. When I arrived, service advisor said I definitely need a service on a 40 day old car with 600 miles. When I pushed back another service advisor said the oil would still be fine - just reset the light. My issues are: 1) Car has no oil! 2) I had to drive to Livermore for sometime that should have been done prior to delivering me the car. On the plus side, Joshua was polite and it was done relatively fast.
11/29/2020
A B. VERIFIED CUSTOMER
Great job by Nancy and the Livermore Audi service team...friendly and helpful service that keeps my Audi running in top form...thanks!
11/29/2020
MING L. VERIFIED CUSTOMER
Very good
11/29/2020
Praveen S. VERIFIED CUSTOMER
We were well taken care of by Nancy.
Thank you
11/27/2020
Joseph P. VERIFIED CUSTOMER
Ishmael received me and divide service like a professional. He was friendly and courteous and explained to me the condition and needed repairs. It was a pleasant experience. Audi needs more professionals like Ishmael. He needs your appreciation & encouragement. Keep it up Ishmael
11/27/2020
Joshua B. VERIFIED CUSTOMER
Great customer service!!!
11/26/2020
Cynthia S. VERIFIED CUSTOMER
Ishmael was awesome!
11/25/2020
IKER A. VERIFIED CUSTOMER
Great Job
11/25/2020
Angie M. VERIFIED CUSTOMER
My only comment is my car wasn’t washed when I picked it up.
11/25/2020
Royce T. VERIFIED CUSTOMER
Thank you so much for working so hard and making sure that everything went smoothly!
11/25/2020
Terrence T. VERIFIED CUSTOMER
Will be pleased to do the survey.
11/25/2020
Michael G. VERIFIED CUSTOMER
We have come to expect top drawer service from Livermore Audi. this time was no exception.
11/25/2020
Jitender Jay. VERIFIED CUSTOMER
Really happy with Ismail. He is friendly and a professional . Great customer satisfaction person
11/25/2020
Laura S. VERIFIED CUSTOMER
Ismael was very friendly and nice.
11/24/2020
Anantha K. VERIFIED CUSTOMER
Ismael did an outstanding job with the service on my Q7.
11/24/2020
Jason A. VERIFIED CUSTOMER
I never got a call from Nancy
11/24/2020
Brian M. VERIFIED CUSTOMER
All businesses could only dream of having individuals such as Johnny representing them. Of course, it’s the vehicle that will first attract the consumer, but it’s the personal service that will draw the customer back for continued relationships. Johnny could not get any better representing the dealership and Audi.
11/24/2020
Chris C. VERIFIED CUSTOMER
The staff was extremely professional very detailed regarding the service that they provided and the vehicle was done in a timely manner