Joshua have a Great personality, he made it easy to do busy with Audi Livermore. I have being a customer for 14 years.
11/13/2020
Kristen O. VERIFIED CUSTOMER
Experience was great.
I forgot to ask whether it is normal that the horn and my garage door button does not work when the car is turned off. Can you please respond?
11/13/2020
Hossein H. VERIFIED CUSTOMER
Nancy always provides me the best service
I am totally happy the way she handlesnnn
11/12/2020
JACK C. VERIFIED CUSTOMER
Nancy provided friendly, efficient and professional service as always.
11/12/2020
Albert I. VERIFIED CUSTOMER
After spending $3500, didn’t even offer to wash the car
11/12/2020
Michael S. VERIFIED CUSTOMER
????????????
11/11/2020
MICHAEL D. VERIFIED CUSTOMER
Ismael was very attentive and informative throughout the check in and service experience. It was breathtakingly expensive but that’s par for the course with Audi and I don’t blame you all for that. 100% satisfied.
11/11/2020
James L. VERIFIED CUSTOMER
Nancy is awesome!!!!!!!
11/10/2020
Sorin T. VERIFIED CUSTOMER
While the service provided by Nancy was great, the complimentary car wash left multiple hard water spots on my car. My recommendation is for Audi Livermore to consider switching to filtered water for this service.
11/10/2020
Jonathan W. VERIFIED CUSTOMER
Josh is great - solved a difficult problem. Excellent service!
11/8/2020
Sal P. VERIFIED CUSTOMER
I had a 7:30 am appointment, I got there at 7:15. Doors were locked until 7:31 the service workers would not open the doors for me. They clearly saw me standing and waiting outside.
11/7/2020
Stephen K. VERIFIED CUSTOMER
Nancy is an extremely caring service advisor. I was coming down from San Jose heading to my residence in Orange County in Southern California when I had a tire blow out and she put all her efforts in making sure that I got back on the road asap. I cannot thank her enough for her help and my son Presley and wife Eunice were ecstatic when I made it home in one piece!
11/6/2020
Raquel T. VERIFIED CUSTOMER
Great service department
11/5/2020
Jeff C. VERIFIED CUSTOMER
Fast and prompt service
11/5/2020
Dean W. VERIFIED CUSTOMER
Audi Livermore 100% professional. I drive 50 mi when I could use Stevens Creek Audi 7 miles away. That should tell you a lot.
11/5/2020
Mark P. VERIFIED CUSTOMER
Great customer service! Knowing that Ismael has taken care of my family and I, I now know I have a connection someone I can trust at Livermore Audi. We’ll see you again!
11/4/2020
Suhn R. VERIFIED CUSTOMER
I'm very satisfied with the friendly and fast service.
Have a nice day.
Thanks
11/4/2020
Gary T. VERIFIED CUSTOMER
Josh was extremely helpful and was able to successfully complete a request I made. I was very grateful and truly appreciated his effort. “Nancy”, as always, was equally a big help. Johnny, please thank them both for me.
11/2/2020
NARAYANASWAMY R. VERIFIED CUSTOMER
Nancy and Rath are great in providing the best and efficient service.
10/31/2020
Mark H. VERIFIED CUSTOMER
I have experienced issues with coolant leaks for several years and engine malfunction light alarms for about six months. Livermore Audi service department were unsuccessful in fully resolving these issues. After the warranty ended in July 2020, I had to pay $1,600 to resolve them.